Position Title: Medical Billing Specialist – Payment Poster

Supervisor: Business Office Manager

FLSA Status: Non-Exempt

Mission:

To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.

Values:

Patient Experience

Innovation

Integrity

Teamwork

Job Summary:

The Medical Billing Specialist - Payment Poster supports the business office by collecting and posting payments from insurance companies who have unpaid claims. Medical Billing Specialist - Payment Poster task list includes but is not limited to:

• Posts insurance payments and remit information from incoming EOBs onto patient’s accounts for previous dates of service.
• Appropriately identifies and processes adjustments.
• Reviews and responds to payment information associated with Explanation of Benefits or Remittance Advice documents by composing denial tasks in worklogs to the Medical Billers.
• Enter posted batch information into the EFT log.
• Navigate payer portals to be able to find missing EOB’s.
• Transfer patient payments from encounters that have credit to encounters that have money due.
• Run unapplied payments reports and learn to apply account and encounter payments to balances.
• Learn how to take patient credit card payments.
• Help answer incoming patient calls and TEAMS messages as needed in order to take a payment, explain a balance or send itemized statements.

Supervisory Responsibility:

• This position has no supervisory responsibilities.

Qualifications:

• High School Diploma or GED required. Post-secondary education strongly preferred.
• Minimum one year of medical office experience relating to insurance or payment posting.

Skills & Abilities: 

• Good writing, analytical and problem-solving skills. Attention to detail while processing high volumes of information is necessary.
• Ability to effectively interpret EOB information and apply it towards outstanding charges.
• Ability to enter in medical payment information towards patient accounts.
• Ability to assist in answering phone calls and returning voicemails.
• Ability to effectively communicate and prioritize duties.
• Ability to operate standard office equipment.
• Strong computer skills.
• Ability to work well whether independently or as part of a team.
• Knowledge of principles and practices of basic office management and organization.

Work Environment:

While performing the duties of this job, the employee regularly works in an office setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Employee must be able to sit for at least 80% of time and stand for up to 20% of time. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Compensation & Work Schedule:

• Full-time: 40 hours/week
• Non-Exempt
• Day Shift: Monday - Friday
• No evenings or weekends
• A competitive benefits package including medical, dental, and vision insurance, 401(k), paid time off, paid holidays, company paid life insurance and disability policies, and HSA plan is offered