The Driver is responsible for safely transporting patients between various sites and care suites for recovery following surgical procedures.

This is a casual position, Monday-Thursday. Hours are variable by day and location based on the number of surgeries being performed. Locations include: Plymouth, Edina & Eagan transporting patients from Surgery Centers in Edina, Eagan, Lake Elmo, & Maple Grove.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts, and more.

Essential Functions:

• Assist patients entering and leaving the vehicle, including assisting patients with wheelchair transport to and from the vehicle
• Provide a high level of customer service during interactions with patients and individuals at each site to represent organization in a professional manner
• Follow all traffic laws and safety guidelines to ensure safe transport
• Ability to lift up to 40 pounds and exert at least 25 pounds of force required to assist with patient transport
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Customer service experience
• Valid driver’s license
• Acceptable driving record

Essential Requirements:

Ability to:

• Complete the Certified Provider Order Entry (CPOE) upon hire if necessary
• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic during business hours
• Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic, on the road setting

Notes

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.