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See yourself at Twilio.
Join the team as Twilio’s next Senior Manager, People Experience Platforms
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
About the job
This position is a critical role on our HR Technology team to lead the digital people experience, encompassing oversight of the implementation, integration and management of our ServiceNow HR Service Delivery (HRSD) module. This role plays at multiple altitudes - having a deep understanding and capabilities within Twilio’s system configuration, and using that technical knowledge to define and drive a holistic experience platform strategy. Additionally, the role involves partnering with the AI and IT teams to build our strategy for automation and Artificial Intelligence (AI) that align with Twilio’s overall HR strategy to provide Twilion’s great digital experiences at global scale. Key to success in this role is building partnerships with HR client groups and IT partners to build a cohesive experience.
Responsibilities
In this role, you’ll:
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Desired:
Location
This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Must be open to work US time zone.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
Full Time
Software & Cloud Computing
$112k-146k (estimate)
03/02/2024
06/06/2024
twilio.com
SAN FRANCISCO, CA
3,000 - 7,500
2008
JEFFREY LAWSON
$1B - $3B
Software & Cloud Computing
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how... companies engage with their customers. Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogot, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Melbourne, Munich, Malm, Mountain View, Redwood City, Munich, New York City, So Paulo, Sydney, Melbourne, Singapore, and Tallinn.
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