Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day. The Meetings and Events Coordinator assists Sales Managers, Catering Managers and/or Meetings Managers in providing world-class contracting, preparation, coordination and servicing of group and social business. Coordinates proposals, contracts and CCS documentation to communicate contractual information, event details and changes in conference programs to appropriate hotel operating departments and partnering teams. Essential Functions and Responsibilities Ability to juggle multiple tasks & projects with superb accuracy in a fast paced environment Strong administrative skills and attention to detail Exceptional customer service skills, over the phone and in person, with customers and internal departments Ability to manage different personalities, work styles and needs Write (or review) and distribute emails, correspondence memos, letters and customer specific communications as requested Assist in the preparation of regularly scheduled reports Assist with return phone calls. Qualify leads with additional details. Help clients with details on upcoming groups Coordinate reservations and amenities for Managers. Ensure room is ready and amenity delivered prior to arrival Assist with special project tasks, including mailings, sales blitz lists and other sales related activities Prepare contracts for Sales and Catering Managers; merge, alter and distribute for a tentative booking Assemble proposals and regret correspondence for Sales and Catering Managers Create Post Convention Reports, merge corresponding thank you letters Conduct Site Visit Tours as needed for Sales and Catering clients Send first contact template response to Catering inquiries with basic hotel information Assist in managing execution of small one-day meetings or rooms only programs Work directly with Operations/Restaurant to help coordinate the handling of functions Communicate with Catering and Conference events to inform cut off dates, review pickup reports for straight-line availability Assist with event execution including walking meeting rooms to ensure set is accurate, greeting meeting planners in meeting rooms on event days, and communicating requests to appropriate department for execution Other duties as assigned Qualifications Knowledge of the hospitality industry and exposure to sales Strong knowledge of Delphi, MeetingBroker and other key sales systems & technology Excellent communication, organization, written and guest relations skills Must be computer savvy and proficient in Microsoft Excel and Outlook Ability to write, speak and interact clearly and professionally Extremely organized. Strong multi-tasking and time-management skills. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.