About usTreasury Wine Estates (TWE) is a premium focused, global leader in wine with strong positions in key global markets, supported by an unrivalled global footprint, business model, award-winning premium brand portfolio and a talented global team of over 2,500 people. Listed on the Australian Securities Exchange (ASX), we know that it’s the thinkers, makers and doers who have the most impact as we strive towards being recognized as the world’s most admired premium wine company.

TWE is the largest exporter of Australian wine to Asia, with our brands – especially Penfolds, Wolf Blass and Wynns - increasingly well known in the region’s more established wine markets. We have exciting plans in place to develop our Country of Origin offering with recently released wines from the US, France and Chile.

For more information, please visit www.tweglobal.com

What’s in it for you

• Attractive remuneration and healthcare benefits 
• 20 days of paid annual leave per year
• Flexible work arrangement to support your wellbeing 
• Outstanding career development opportunities to realise your full potential 
• Collaborative and inclusive culture where people and performance thrive 

About the role

The Credit Manager-China will work through customer related activities to ensure they are dealt with in a courteous, accurate & timely manner and adhere to the TBS principles & Credit policy. The key purpose of this role is to support the operations of the Credit/receivables & Deductions process within the TBS model. Working within the defined credit policies & set TBS guidelines, highlighting exceptions to the OTC process. Responsible for communications related to credit refusal, security, all payment methods i.e., LC, e-BAD etc. Mitigation of potential risk of bad debt via working within the set guidelines as defined within policy and set operational KPI/SLAs across OTC TBS To Lead the problem-solving support & AR technical decision making to regional customer services, commercial & treasury teams. Support the GPO-OTC to drive best practice in the OTC & AR/Credit Management function.

• Escalation points in operating within the TBS model. 
• Act as a Key Customer contact.
• Proactively drive the regional working capital initiatives in Accounts Receivable as required, such as debt factoring, letters of credit, process improvement, etc.
• Oversee the electronic Banking Acceptance Draft process
• Oversee the local Fapiao process and manage relationship with 3rd party providers
• Oversee the resolution of claims/deductions and support as required.
• Lead in avoiding customer disputes and miscommunication & highlight corrective actions as required
• Approve Credit limit unblock within set guidelines & to meet the deadline for the release of orders to the warehouse for delivery.
• Co-Ordinate the activities at the Regional office including the offshore team.
• Ensure all scanning & banking of cheques through to TBS centralised team.
• Authorize new customer credit limit and existing customer credit extensions as per DAL limits.
• Establish regular credit line reviews throughout the entire customer lifecycle and during major economic shifts (global/domestic)
• Onboarding new customers in line with the Credit policy guidelines
• Manage the debtor’s exposure by evaluating market intelligence, risk profiles and sales input
• Ensure that all collection activity is conducted within legislative and Credit policy guidelines
• Advise sales when supply will be interrupted
• Collaborate with CS Lead on best practice between team
• Coordinate the validation of claims and the timely resolution of disputes 
• Approve & communicate to customers negotiated payment of overdue accounts as per guidelines
• Monitor the age and number of unapplied receipts resolving allocation issues with the customers
• Ensure compliance of Credit policy & procedures at a Region level and report any exceptions
• Meet KPI metrics for GBS OTC/AR & pricing processing in line with company set targets
• Coordinate and assist with audit requirements
• Alignment to the key principles of the Global TBS OTC stream.
• Manage & Monitor the performance across the GBS teams to deliver the daily operations and mitigate risk
• Participation in regular service meetings with TBS teams
• Input into OTC/ AR projects as required
• Lead the initiatives of OTC within the Regional office
• Drive the performance of the team to deliver best in class process

About you

• Preferred degree level qualification
• Membership of local credit or Financial Management Institute
• Preferred experience in FMCG Credit/AR teams- minimum 8 Years Credit experience.
• Systems skills in ERP(JDE) and Microsoft applications
• Collection & Credit Management SLA’s & Commercial Awareness impacts, influencing results. 
• Excellent communications skills, both verbal & written – bi-lingual Mandarin and English as a minimum
• Understanding of the Export/Import credit environment
• Understanding of the China local credit environment
• Financial skills with the ability to interpret financial & risk data
• Strong interpersonal skills
• Experience in working within set targets/ KPI’s and achieving 
• Worked within a shared service environment preferred
• Understood local credit legislation applicable to market
• Wine industry experience desirable

Culture

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us be the world’s most admired premium wine company, please apply now!

Inclusion and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

How to apply

We move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today.

Please note that cover letters are not required (we really mean this!) All applicants will receive an email to invite them to complete online assessments that will cover three areas: personality profile, cultural fit and a cognitive assessment. The assessments should take around 30 minutes in total and you will be able to download a report at the end of it. We will then be in touch ASAP to update you on how your application is progressing. We ask you to try to complete the assessments ASAP – ideally within 24 to 48 hours.

Note that we prefer to deal with you directly; we haven’t briefed a recruitment agency on this role and won’t be accepting CVs through any recruitment agency, so please apply directly.