Position: Safe House Advocate

Position Type: $20.50/Hr. Plus a $1,000 Sign-On Bonus
Essential, Non-Exempt, Nights & Weekends
Shift Available: F/T, 12:00 PM - 10:00 PM (Friday, Saturday, Sunday, Monday) – 1 position available

The Safe House Advocate’s primary responsibilities are in the areas of crisis intervention services for callers throughout the community, answering our 24/7 helpline, advocacy for all callers and safe house residents. The Safe House Advocate covers a variety of shifts as scheduled which include weekdays, overnights, weekends, holidays, and other times as needed. Must be able to operate in a team environment with Turning Point staff and other entities associated with the 24/7 operations of Safe House. Must have excellent “customer- service” skills and be a supportive listener to clients in crisis, have strong interpersonal skills and a professional demeanor. Must have the ability to handle crisis situations calmly, effectively, and efficiently. Perfect for a mission-oriented person who is compassionate, empathetic and non-judgmental.

The Safe House Advocate position is an essential, non-exempt position. This position currently pays $20.50 an hour biweekly. Safe House Advocates are eligible for shift differentials as follows:

• Safe House Advocates working a second or third shift Monday through Friday earn an additional $1/hr.
• Safe House Advocates working Saturday and Sunday: o The first shift earns an additional $1.50/hr. (plus any overtime or holiday time, as appropriate) o The second or third shift earns an additional $2.50/hr. (plus any overtime or holiday time, as appropriate).
• In addition, we are currently offering a $1,000.00 sign-on bonus.
• Turning Point of Lehigh Valley offers health, dental, vision, 401K, life and disability benefits.

We are looking for someone who has a minimum of two years’ relevant work experience in social service or a related field. Must be able to work your scheduled shifts. Some may include weekends, overnights and holidays. A degree in social services is preferred but not required. Must be adept at client database management and virtual communication tools such as Zoom. Preferred candidates will be fluent in English and another language. Must have reliable transportation and a valid driver’s license.

All interested parties must submit a cover letter and resume.

Turning Point of Lehigh Valley is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $20.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• What motivated you to apply for this position?
• This position coordinates and provides options in counseling and advocacy for domestic and intimate partner abuse survivors and significant others, receiving Safe House services. Please indicate relevant experience below.
• Please describe your experience with assisting clients in developing and maintaining safety plans.
• This role answers the helpline; provides options and crises counseling, information and referrals and follow up counseling. Please indicate relevant experience below.

Education:

• Associate (Preferred)

Experience:

• social or human service: 3 years (Preferred)

Language:

• another language (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Allentown, PA 18103: Relocate before starting work (Required)

Work Location: In person