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Turning Point Community Programs
Fairfield, CA | Full Time
$59k-77k (estimate)
7 Months Ago
Solano-Napa Pet Emergency Clinic
Fairfield, CA | Full Time
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Client Support Coordinator
$59k-77k (estimate)
Full Time | Ambulatory Healthcare Services 7 Months Ago
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Turning Point Community Programs is Hiring a Client Support Coordinator Near Fairfield, CA

GENERAL PURPOSE

Under the administrative supervision of the Clinical Team Leader or Program Director, this position is responsible for providing psychosocial, rehabilitation and recovery-oriented services for adults.

DISTINGUISHING CHARACTERISTICS

This is an at-will direct service position within a program. The position works in collaboration with treatment team to assess needs of mental health clients and support them in achieving mental health goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  • Assists assigned clients to identify and progress toward achievement of client chosen goal.
  • Advocates for clients in all areas of treatment.
  • Empowers clients in meeting their goals.
  • Facilitates communication and cooperation among agencies.
  • Participates in client medication support; coordinates communication between doctor, client and pharmacy.
  • Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation.
  • Provides “on-the-spot” support that is both helpful to the clients and consistent with the philosophy of the program.
  • Carries a caseload of from 20 – 40 clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract.
  • Attends to the safety, health, and wellbeing of clients.
  • Writes Quarterly reports to provide necessary information to Regional Center point of contact for each client on caseload.
  • Reviews and ensures timely completion of Special Incident Reports, as well as Mandated Reports.
  • Complete paperwork as assigned in a timely manner and meets agency standard for billable units per month; ensure that all notes meet billing standards for content and configuration.
  • Visits clients in home periodically to provide direction and support

MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES

Education, Training and Experience:

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from a four (4) year college or university with a bachelor’s degree in Social Work or related field and four (4) years varied experience as a provider of mental health services. Additional qualifying experience may be substituted for education.

Licenses; Certificates; Special Requirements:

  • California driver’s license & current vehicle insurance/registration if driving; and,
  • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Schedule: Monday – Friday, 8:30 am - 5:00 pm

Education

Required
  • High School or better
Preferred
  • Bachelors or better in Social Work or related field

Skills

Preferred
  • Social Services - Organization
  • Social Services - Resource Access
  • Social Services - Crisis Intervention
  • Social Services - Providing Mental Health Sup

Behaviors

Preferred
  • Team Player: Works well as a member of a group

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$59k-77k (estimate)

POST DATE

10/12/2023

EXPIRATION DATE

06/11/2024

WEBSITE

tpcp.org

HEADQUARTERS

GOLD RIVER, CA

SIZE

200 - 500

FOUNDED

2006

CEO

AL ROWLETT

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Client Support Coordinator positions, which can be used as a reference in future career path planning. As a Client Support Coordinator, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Coordinator. You can explore the career advancement for a Client Support Coordinator below and select your interested title to get hiring information.

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