Turner's Service Company has a career opportunity for an experienced, reliable, detailed oriented administrative professional/AR/AP/Payroll/Customer service representative to work full time. Turners Service Company has been servicing the Northern Virginia area for over 30 years. We are a family owned and operated business, focused on residential and commercial heating, air conditioning and plumbing services.

Responsibilities:

• Oversees all AR operations - Accounts payable and receivable invoicing
• Establish and maintain A/R operating procedures and processes and effectively communicate to staff and management
• Work effectively as a critical link in recognizing and collecting potential lost revenue via account auditing
• Ensures effective and efficient management reporting, on a weekly, monthly and quarterly basis, covering such areas as A/R Aging and A/P
• Enter payroll using ADP Payroll Service
• Make bank deposits as well as reconciling bank statements
• Professionally address and resolve issues with the occasional dissatisfied customer
• Support our customers, field service personnel, and management staff.
• Answer customer inbound telephone inquiries
• Proven experience as dispatcher or relevant position
• Fast typing with experience in data entry
• Active listener with excellent communication skills
• Set appointments for field service personnel
• Dispatch Service Experts
• Monitor Schedule
• As well as Other office duties where needed

Skills & Qualifications:

• 3-5 Accounts Receivable/Payables experience
• Payroll Experience a plus
• Process orientation, analytical thinking ability, and problem solving skills.
• Strong verbal and written communication skills.
• Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills.
• Demonstrated knowledge of computer systems including Microsoft Office Word, Excel.
• Ability to work well under pressure and to work within short deadlines.
• Proven critical thinking, complex problem solving, judgment and decision-making ability.
• Ability to work independently and be self-driven, with ability to identify, plan and prioritize business opportunities
• Dispatching: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• HVAC experience/Successware/Service Titan a plus!
• Must be a team player

This is a full-time position. Our company works from 7:30 am to 4:30 pm M-F

We live by our core value Great place to work –All for one and one for all

All Turners Service Company employees must be willing to follow our core values:

Safety First for Our Family and Theirs – Think Twice, Act Once

Delivering WOW Through Service – Exceeding Every Customer’s Expectations - Demonstrate Highest Level of Integrity

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Compensation - DOE

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Experience:

• Customer service: 3 years (Required)

Work Location: In person