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3 Bilingual Customer Concierge Specialist Jobs in Chandler, AZ

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The Sherwin-Williams Company
Chandler, AZ | Full Time
$28k-36k (estimate)
6 Days Ago
Turfhub
Chandler, AZ | Full Time
$32k-41k (estimate)
10 Months Ago
Sherwin-Williams
Chandler, AZ | Full Time
$28k-37k (estimate)
4 Months Ago
Bilingual Customer Concierge Specialist
Turfhub Chandler, AZ
$32k-41k (estimate)
Full Time 10 Months Ago
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Turfhub is Hiring a Bilingual Customer Concierge Specialist Near Chandler, AZ

Who We Are and Who We Are Looking For:
TurfHub is seeking a qualified Bilingual Customer Concierge Specialist to join our amazing team. We are a leading nationwide artificial turf supplier headquartered in Chandler, Arizona. Our company operates in a customer-focused, collaborative and vibrant workplace with culture as a top priority. We supply contractors, landscapers and homeowners with quality products and provide elite customer service to all.
Position Overview:
  • As a Customer Concierge Specialist, you will serve as a key customer contact with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders.
  • This is a great position for an ambitious individual who can build relationships and provide outstanding customer service in an environment where you will be challenged and empowered while contributing to the company's sales success.
Principle Responsibilities:
  • Interact with customers via telephone, email or in person to provide support and information on products.
  • Develop strong and positive relationships with customer base.
  • Stay current with product knowledge in order to assist customers with questions.
  • Open and maintain customer accounts.
  • Manage and attempt to resolve customer concerns.
  • Provide estimates and follow up on potential leads.
  • Select product from inventory and placing orders while ensuring accuracy.
  • Coordinate delivery orders with customers.
Skills and Qualifications:
  • High School Diploma or GED
  • Previous customer service experience (1-2 years preferred)
  • Reliable transportation
  • Must be bilingual (English/Spanish)
  • Excellent verbal and written communication skills
  • Attention to detail and ability to manage multiple clients simultaneously
  • Ability to multi-task, prioritize and manage time effectively
  • Team Player - a Customer Concierge sets the tone for a fruitful relationship between the Company and our customers. Our company culture is our biggest priority. We hire people who will cultivate, promote and add positivity to everyone's work experience. 
We are willing to train the right individual to join our fast-growing industry that will have plenty of opportunity to grow with us.
The position is full-time, Monday - Friday from 7:00am - 3:30pm, rotating Saturdays from 7:00am - 11:00am.
What We Will Offer You:
  • Competitive pay that is commensurate with experience.
  • Medical insurance after 90 days - Company pays 80% of employee coverage.
  • 401(k) Plan after 90 days with up to a 4% Company Match.
  • PTO accrues from Day 1 - eligible to use after 90 days.
  • 7 Paid Holidays - effective upon hire.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-41k (estimate)

POST DATE

07/22/2023

EXPIRATION DATE

05/22/2024

WEBSITE

turfhub.com

HEADQUARTERS

Chandler, AZ

SIZE

<25

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