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Our client manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Our client is part of your daily life.
Our client is seeking an Enterprise Customer Service Manager who will oversee all aspects of the Customer Service department. Reporting to the EVP of Operations, this will be responsible for identifying customer requirements, providing quality, on-time processing and handling of customer’s orders, deliveries and inquiries to ensure they're providing top priority support to customers. With a strong focus on digital capabilities and customer interactions, this position will continue to drive the use of digital platforms to engage with customers, such as chatbots, social media, and portals. This position will collaborate cross-functionally with the digital and IT teams to continue to advance the digital capabilities of the organization.
Essential Duties
Position Requirements
Essential
Desirable
Full Time
$81k-104k (estimate)
06/08/2024
06/26/2024
grey-search.com
Minnetonka, MN
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