General Description
Under the direction of the Social Services Director, the Social Services Assistant is
responsible for monitoring the resident's mental and psycho-social needs and to
provide the services to meet these needs in order to attain or maintain the highest
practical level of physical, mental, and psycho-social well-being
Essential Duties
1. Adjusts to changes in schedule to meet resident and family needs.
2. Assists the Social Services Director in the development of a social history of new
residents.
3. May conduct psycho-social assessments.
4. Documents progress toward goals, assessment updates, and interventions.
5. Reviews the resident's progress toward resolution of the problems, needs, or
concerns; evaluates the effectiveness of the staff approaches; evaluates changes in
the mental and psycho-social assessment.
6. Participates in the interdisciplinary assessment reviews and revisions; may revise
the residents' Care Plan according to residents' needs.
7. Participates in the pre-admission screening of potential residents.
8. Provides information to residents and families during admissions.
9. Orients the resident to the long-term care environment and facilitates adjustment
to placement.
10. Assists with coordination the Complaint / Grievance program with appropriate
disciplines and verifies that complaints / grievances are handled in a timely
manner.
11. Works with residents to obtain Advance Directives upon admission and reviews
with residents at least annually.
12. Verifies that a Heart-To-Heart coordinator program is implemented in Facility.
13. Assists with reviewing behavior charting so that an appropriate Care Plan is
developed.
14. Assists with providing therapeutic counseling to residents and family members, as
appropriate, to meet the residents' psycho-social needs.
15. Coordinates appointments in the community for various health care visits and
therapeutic needs.
16. Attends in-services in areas concerning the mental and psycho-social needs of the
resident.
17. Assists the resident and family in the implementation of the discharge plan.
18. Participates in various Quality Assurance audits as directed by the Quality
Improvement team.
Standard Requirements
1. Supports the Mission, Values and Vision of the Facility.
2. Is knowledgeable of resident rights and supports an atmosphere which allows for
the privacy, dignity and well-being of residents in a safe, secure environment.
3. Supports, cooperates with, and implements specific procedures and programs for:
OSHA and safety, including universal precautions and safe work practices,
established fire/safety/disaster plans, risk management, and security, report and/or
correct unsafe working conditions, equipment repair and maintenance needs.
4. Adheres to:
a. Confidentiality of data, including resident, employee and operations data.
b. HIPAA regulations
c. Quality Assurance requirements and compliance with regulatory
requirements.
d. Compliance with current law and policy to provide a work environment
free from sexual harassment and illegal and discriminatory behavior.
e. Code of Conduct and Compliance Programs when performing job
functions
5. Supports and participates in common teamwork:
a. Cooperates and works together with all co-workers; plans and completes
job duties with minimal supervisory direction, including appropriate
judgment.
b. Uses tactful, appropriate communications in sensitive and emotional
situations.
c. Follows up as appropriate with supervisor, co-workers or residents
regarding reported complaints, problems and concerns.
d. Promotes positive public relations with residents, family members and
guests.
e. Completes requirements for in-service training, acceptable attendance,
uniform and dress codes including personal hygiene, and other work
duties as assigned.
f. Participates as assigned in the orientation of new staff and demonstrates a
positive, helpful, and enthusiastic attitude.
6. Immediately reports incidents of alleged resident abuse or neglect or alleged
violations of residents' rights to Supervisor or Executive Director.
7. Maintains current practice standards or changes by participating in educational
opportunities provided by the Facility and outside resources.

Other Duties
Perform tasks which are supportive in nature to the essential functions of the job, but
which may be altered or redesigned depending upon individual circumstances. Performs
other work duties as assigned.
Qualifications
Education/Training: A high school diploma or equivalent.
A.D.A ((Americans with Disabilities Act)(as amended)) REQUIREMENTS: Must be
able to bend, stoop, push, pull, and walk and stand for most of the working day. Requires
manual dexterity sufficient to operate standard office machines such as fax, telephone,
etc. Requires normal range of hearing and vision. Must be free from communicable
diseases that pose a "direct threat" to the health or safety of others and which cannot be
eliminated by a reasonable accommodation. Must be able to lift a minimum of 30
pounds, and be able to carry and transport supplies. Must be able to pass a post-offer, pre-employment
physical health examination as a condition of employment. Must be capable
of performing the essential functions of the job, with or without reasonable
accommodation(s).
Skill(s): Must possess proficient reading, writing, grammar, and mathematics skills;
proficient interpersonal relations and communication skills; decision-making skills, basic
computer skills; and be able to operate various medical and/or office equipment. Must
demonstrate knowledge of safety techniques. Must be able to communicate in English,
both verbally and in writing, and possess sufficient communication skills to perform the
tasks required.

Experience: One year experience preferred