Location: Onsite - New York, NY

Duration: 1 year

Contract Type: C2C - 1099

We are currently looking for an accomplished Accounts Receivable Supervisor to join our team in a dynamic environment.

Education:

• Bachelor’s/Associate’s degree.

• 5 years of related experience; including in a supervisor position.

Requirements:

• Working knowledge of Oracle EBS Accounts Receivable module (not cloud-based) or equivalent

• Good organizational skills with the ability to prioritize and manage responsibilities.

• Strong communication skills with to ensure effective working relationships with customers, Finance team members and all business partners

• Basic, progressing to intermediate, Microsoft Excel skills.

• Ability to identify and research potential process or transaction issues, collaborate with others as needed, and recommend potential solutions to A/R Manager or Controller.

• Ability and desire to coach and develop junior team members.

• Ability to manage multiple deadline-driven assignments.

• Ability to work efficiently and proactively, with excellent attention to detail.

Responsibilities:

• Partner with the respective business partner team to ensure customer deposit letters/invoices for space rental and services are distributed on a timely basis; apply deposit cash receipts to customer’s account .

• Prepare and distribute final customer invoices - monitor status of customer orders by event, compile and distribute preliminary invoice after move-out date to the respective service department to confirm order accuracy and completeness.

• Monitor cash receipts and apply on a timely basis against customer’s accounts and invoices in the ERP system.

• Monitor outstanding accounts receivable balances; contact customers with past due amounts based on current collection policy and insert relevant notes in the system. Partner with appropriate management team members for escalation as needed.

• Maintain record of customer’s deductions and their status.

• Review, verify and reconcile customer deductions and refund requests with the responsible service department and obtain initial approval. Process credit memo in the ERP system, with related support for refund requests, seeking final approval from CFO.

• Commit more time to liaise with key business partners to improve frequency and quality of our communication and information sharing; ensure we meet our business partner’s needs

• Generate and review A/R Aged Trial Balance, coordinate collection activities of overdue customer balances and identify accounts requiring more senior management review.

• Serve as the first level of escalation for A/R specialists regarding customer inquiries and disputes.

• Partner with team members and other business partners to enhance the design and documentation of processes and procedures.

• Supervise and direct the work of the A/R specialists.

• Assist in reporting, A/R reconciliations, cash receipts/bank reconciliation questions and internal / external audit requests.

• Become a subject matter expert on the new ERP’s Accounts Receivable-related functionality and interfaces with all upstream points of order entry.