Job Summary

Develop and implement programs and initiatives and strategies to improve employee engagement, retention, and satisfaction.

Conduct objective, balanced, and thorough investigations into employee complaints and other policy violations while acting with warmth, empathy, compassion, and creativity to drive effectiveness through the investigative process.

Provide information and support services at all stages of the employee life cycle from onboarding to career development and other transitions.

Essential Duties

Conduct timely internal reviews of submitted reports of employment policy violations, retaliation, hostile work environment, harassment, discrimination allegations, or other HR-related matters.

Prepare well-written reports at the conclusion of the review and recommend and implement appropriate next-steps or corrective actions based on policies, procedures, and existing practices.

Ensure compliance with federal, state, and local law, and College policies.

Exercise discretion and sound professional judgment to maintain the confidentiality of reviews and, if needed, timely escalate concerns to the correct levels of leadership.

Ensure proper review documentation and follow through are completed in a timely manner. Organize and maintain employee documentation utilizing online software for investigations.

Receive, review, and provide counseling to employees, management, and supervisors regarding employee disciplinary matters, College policies, and the performance management process.

Make appropriate decisions regarding requests for assistance with workplace complaints, performance improvement plans, and other employee relations functions.

Serve as a liaison between the employee, management, and related departments. Investigate and resolve employment-related concerns in compliance with federal and state laws and College policies and initiatives.

Identify the need for changes in policies, procedures, and processes, taking the initiative to recommend changes.

Work with management to assess and plan developmental opportunities for employees. Communicate training opportunities via TCC's online Learning Management System or other venues.

Consult with employees regarding new and existing polices and ensures comprehension, implementation, and compliance.

Work with interested employees with career pathing.

Assist in developing strategies to recruit a strong workforce. Research and develop opportunities to recruit, retain, and promote the workforce.

Advertise and promote employment opportunities to the internal and external community.

Facilitate a strategic orientation that engages employees, coordinates with various departments to ensure vital employee experience touchpoints are completed, and organizes resources, events and / or sessions to support a positive and engaged employee experience.

Exhibit expertise in college systems and tools supporting new hires. Demonstrate and continually advance knowledge of onboarding best practices.

Conduct offboarding interviews with separating employees, tracking reasons for voluntary terminations to inform future HR recruitment or other strategies.

Conduct analytics to identify trends and make recommendations for improvement.

Ensure timely delivery of employee engagement programming tailored to the needs of college employees and create feedback mechanisms to demonstrate effectiveness.

Instigate letters to employees regarding Oklahoma Tax Commission notices to the College.

Coordinate :

• Exit interviews and annual summary
• Sick leave donation / sharing process.
• Drug and Alcohol committee initiatives and the annual biennial report
• Clery committee member
• Bilingual Pay process for current and new employees
• Introductory Assessments for new hires and current employees
• Annual employee service recognition, service excellence awards, and retiree receptions
• Culture Connection event for new employees
• Employee Resource Groups (ERG) application and approval process
• Campus HR visits (HR Coffee Hour, etc.)
• Employee Engagement tab on MyTCC
• Employee Emergency Funds requests
• New Employee Orientation

Minimum Qualifications

3 years of related work experience.

Ability to know and interpret labor / employment laws and HR policies.

Working knowledge of employee relations and documentation support.

Attention to detail with excellent organizational skills.

Ability to oversee concurrent projects with frequent interruptions.

Ability to listen and convey messages with empathy, care, concern, and professionalism.

Sensitivity when handling confidential information in a professional and discreet manner.

Ability to travel between TCC campuses.

Ability to sit for prolonged at a desk and work on a computer.

Ability to lift up to 15 pounds of event / office supplies / equipment.

Ability to set up and participate in activities, which may include squatting, bending, and lifting.

Preferred Qualifications

PHR, SPHR, SHRM-CP, or SHRM-SCP certifications.

Last updated : 2024-04-28