2 Director of Information Technology and Systems Infrastructure Jobs in Orleans, LA
SORT BY
T
C
Director of Information Technology and Systems Infrastructure
$179k-225k (estimate)
Full Time | Colleges & Universities
1 Month Ago
Tulane University is Hiring a Director of Information Technology and Systems Infrastructure Near Orleans, LA
The Director of Information Technology and Systems Infrastructure at the Tulane University Law School is a leadership role responsible for overseeing the technological infrastructure and systems that support the educational and administrative functions of the business school. Reporting to the Assistant Dean for Information Technology and Media Services, this position plays a pivotal role in shaping the technological strategy, managing a team of IT professionals, and ensuring the reliable and efficient operation of all IT systems. The Director of IT also serves as a hands-on Systems Administrator, directly managing and maintaining critical IT systems.
Required Knowledge, Skills, and Abilities
- Familiarity with Service Desk operations, including incident management, problem resolution, and providing top-notch customer support to end-users.
- Proficiency in ITIL (Information Technology Infrastructure Library) framework, ensuring efficient and standardized IT service management practices are implemented and followed.
- Exhibit excellent interpersonal and communication skills, both verbal and written. Demonstrate the ability to communicate technical information in a clear and understandable manner to diverse audiences.
- Display a strong focus on customer service, consistently striving to meet and exceed the needs and expectations of internal and external stakeholders.
- Exhibit the ability to prioritize tasks, needs, and objectives effectively, both as an individual contributor and as a team leader. Meet deadlines and deliver results efficiently.
- Actively promote a culture of inclusion and respect within the team, recognizing and appreciating diverse perspectives, opinions, and contributions from team members, customers, and external partners.
- Extensive Experience with Windows Server administration and multiple versions of the Windows operating system.
- Comprehensive knowledge of Microsoft Office 365 and Adobe Creative Cloud suite.
- Demonstrates knowledge of contemporary and emerging network architecture designs and technologies, staying current with industry trends and best practices.
- Experience with database design and knowledge of server-based database software such as Oracle or MS SQL.
- Excellent analytical skills and verbal and written communications skills.
Required Education and/or Experience
- 4 years of related computer experience.
- 2 years of leadership experience.
Preferred Qualifications
- Proven experience in managing complex IT infrastructures, including hybrid-cloud environments and on-premises services.
- Relevant industry certifications (e.g., ITIL, AWS, Azure, etc.).
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$179k-225k (estimate)
POST DATE
03/24/2024
EXPIRATION DATE
05/22/2024
WEBSITE
tulane.edu
HEADQUARTERS
NEW ORLEANS, LA
SIZE
3,000 - 7,500
FOUNDED
1886
TYPE
Private
CEO
SCOTT COWEN
REVENUE
$500M - $1B
INDUSTRY
Colleges & Universities
Related Companies
About Tulane University
Tulane University is an academic and research institution that provides graduation programs in various fields.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
