The Associate Director of Progress and Completion has the primary responsibility of overseeing support for students as they progress through their degree requirements toward degree completion, specifically as it relates to academic standards and student records. The associate director oversees the processes for maintaining student records, the processes for withdrawal, leaves, interdivisional transfers, petitions, and coordinating the committee on tuition refund requests. The associate director is an also responsible for overseeing the graduation certification process in the College Advising unit and acting as a liaison to the Registrar’s Office in support of the graduation certification protocol. The associate director develops and implements academic processes and procedures, supporting training of academic advisors in progress, completions, and academic case management and serves as a liaison to other student support offices and faculty advisors. The associate director works with the director, the NTC dean, the NTC senior associate deans of Newcomb-Tulane College in support of various curriculum processes and updates. The associate director may serve on a variety of committees of a college-wide nature and may represent Newcomb-Tulane College internally or externally as required. Required Knowledge, Skills, and Abilities

• Excellent organizational skills

• Excellent written and oral communication skills

• Counseling, Case Management, Coaching, and/or Advising experience with college-aged students

• Proficiency with standard spreadsheet preparation and/or database software

• Proficiency with CRM platform

• Proven record of effective project management

Required Education and/or Experience • Master’s Degree with 4 years of experience in academic and career advising (including experience with mentoring advisors and leading projects)

• Bachelor’s Degree with 7 years of experience in academic and career advising (including experience with mentoring advisors and leading projects)

Preferred Qualifications • 5 years of experience as a Senior Academic and Career Advisor