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Network Operations - ROCC
$102k-128k (estimate)
Full Time 3 Months Ago
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Tuknik Government Services is Hiring a Network Operations - ROCC Near Kansas, MO

TGS
Job ID 2465037
Tuknik Government Services, a Koniag Government Services company, is seeking a Network Operations Tech - ROCC to support TGS and our government customer in Kansas City.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Network Operations
Job Summary:
Provide hardware and software engineering, technical support services, training for operation of various existing applications and implementation and operation of new technologies that reside in the client’s Remote Operations Communication Center (ROCC) infrastructure, located in Chicago, IL. The candidate shall provide on-site support and management for hardware devices located at the ROCC; as well as provide 2nd and 3rd level software and hardware problem determination support for this infrastructure.
Essential Duties and Responsibilities include the following: (Not listed in order of importance; other duties may be assigned)
  • Perform day-to-day operations necessary for effective hardware operation. This includes daily database initialization, monitoring health of the client/server equipment and data flow through Outlook/Exchange, database, storage and the PDC servers
  • Perform daily checks on overnight hardware functionality and troubleshoot as necessary
  • Provide troubleshooting to efficiently isolate workstation or server connectivity issues and hardware problems in a multiple domain environment
  • Provide problem analysis for all types of hardware, as they perform within the ROCC infrastructure, and coordinate the activities necessary for problem resolution
  • Perform all activities necessary to resolve hardware problems. Limited travel may be required
  • Install and/or reinstall Agency approved software on multiple platform disciplines resident in the ROCC
  • Perform software application troubleshooting on all Agency-standard software
  • Performance of the day-to-day operations necessary for effective software operation, coordinating prompt and appropriate problem resolution
  • Provide troubleshooting to efficiently isolate workstation or server connectivity issues and software application problems in a multiple domain environment
  • Perform all activities necessary to resolve software problems. Limited travel may be required
  • Provide support and problem resolution for Microsoft Windows server and workstation, multiple domain structures
  • Provide necessary expertise to use common Microsoft Administration utilities such as Server Manager, User Manager and Performance Monitor
  • Provide suggestions for proactive problem resolution and to contribute suggestions for continuous improvement of daily operations in the remote office using network management utilities such as SMS
  • Logically resolve problems in the client server area by using the TCP/IP suite of protocols (PING, TRACERT, TELNET, etc.)
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
  • BA/BS in Computer Science, Information Services or comparable discipline required or demonstrated success with equivalent work experience
  • Equivalent combination of knowledge and specialized experience may be acceptable in lieu of a degree.
  • Government contract may require person to possess proof of U.S. citizenship
Knowledge:
  • Candidates must possess extensive knowledge of networking concepts such as DNS, DHCP, MS Exchange Email, Active Directory, HTTP, SSL, OSI Model, TCP/IP protocols and applications, Windows Server 2012, Windows 7, and Cisco IOS (CLI) and familiarity with Data Protection Manager 2012, System Center Configuration Manager (SCCM), virtual environments (i.e. VMware, Hyper-V), Unix systems operation and Oracle data base operation, EMC and Hitachi storage array concepts.
  • In addition, experience in a large routed/switched/Ethernet network using primarily Cisco equipment is required. General Windows administration
Clearance: Applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Job Summary

JOB TYPE

Full Time

SALARY

$102k-128k (estimate)

POST DATE

02/25/2024

EXPIRATION DATE

05/20/2024