JOB TITLE. Service Member Advocate. REPORTS TO. Service Experience Supervisor. SUPERVISES. None. EXEMPTION STATUS. Non-Exempt. PRIMARY FUNCTION. Provide exceptional member experiences, via electronical service delivery channels, by using a consultative approach to handle every member need, from service to sales, with warmth and a collaborative spirit. ESSENTIAL FUNCTIONS. 1. Ensure exceptional member service through a variety of electronic servic...
. J. OB TITLE. . . Member Advocate. REPORTS TO. Branch Manager. SUPERVISES. None. EXEMPTION STATUS. Non-exempt. . PRIMARY FUNCTION. Provide exceptional experiences by utilizing a consultative approach to handle every member need, from service to sales, with warmth and a collaborative spirit. . ESSENTIAL FUNCTIONS. 1. Perform cash handling and payment processing within established procedures and controls. 2. Establish new relationships...
