WPM is seeking a customer-driven, forward-thinking, self-motivated and experienced Property Manager to lead our team at Beacon Pointe Apartments and Townhomes located in Sparrows Point, MD. The Property Manager will act as the heart of this community, they will be responsible for leading a team of associates in the efficient operation of this residential community.

You will partner closely with your RPM and property ownership to ensure all operation and financial goals are being met. If you are a person who has residential property management expertise, a passion for maintaining a great establishment, and are devoted to your employees and residents, then this position is the right fit for you.

Essential Functions:

• Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that team complies with Fair Housing laws.
• Reviews renewals, creates retention strategies and executes plans to optimize occupancy. Initiates eviction proceedings.
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
• Creates budgets and manages property against budget throughout the year, performs financial analysis and reporting monthly/quarterly.
• Markets the apartment community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
• Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
• Oversees community maintenance functions, working closely with the maintenance team, to ensure quality unit turns and prompt resolution of resident maintenance requests.
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean and well-maintained community. Maintains professional relationships with associates, applicants and visitors.
• Performs standard supervisory functions including hiring, assigning work, training, providing feedback and discipline, developing, and completing terminations when necessary.
• Models Company core values for teams and residents. Enforces Company policies.
• Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
• Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial information.
• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Demonstrated knowledge of residential property management through successful track record
• Demonstrated record of providing outstanding customer service
• Ability to set clear performance objectives and support staff in achieving business goals
• Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
• Proficiency with Microsoft Office Suite
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
• Valid driver’s license and vehicle required

Education and Experience:

• High school diploma or equivalent
• 5 years’ experience in residential property management preferred
• 2 years’ experience in a Property Manager or Community Manager role preferred

Experience

• Understanding of how to successfully market and create demand for apartments within this geographical area.
• Demonstrative financial skills to produce accurate property financial reports.
• Demonstrated Interpersonal savvy to develop rapport with residents, staff and property investors.

Education

• High School or better

Licenses & Certifications

• Natl Apt Leasing Prof

Skills

• Supervising employees
• Meeting deadlines
• Hiring
• Coaching individuals
• Microsoft Word

• Taking personal responsibility
• Team player
• Problem solving
• Leading teams
• Customer service
• Budget management
• Budget preparation
• Property Accounting Software
• Attention to detail
• Microsoft Outlook
• Microsoft Excel

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization