Scanning and Mail Specialist

LOCATION: Richmond, VA

TYPE: In Office

SCHEDULE: Full-time
Monday - Friday 8am - 5pm

TYPE OF CONTRACT: Temp to perm

PAY RATE: $18.00 - $19.57 per hour

DESCRIPTION:

Join a dynamic team as a Scanning Operator for a leading print production company. In this role, you will be responsible for managing all aspects of digital imaging and scanning, ensuring that customer orders are completed according to specifications. Extremely keen attention to detail, excellent communication skills, and physical stamina are essential for success in this role. If you have a passion for delivering high-quality results and thrive in a fast-paced environment, we want to hear from you! Apply now to be part of our innovative and customer-focused team.

RESPONSIBILITIES AND DUTIES:

• Perform incoming and outgoing mail duties, including receiving, sorting, and processing documents, packages, and supplies. Notify recipients accordingly
• Deliver and collect mail during scheduled runs, ensuring timely and efficient service
• Conduct quality checks on work to maintain accuracy and meet established standards.
  Resolve customer issues and escalate as necessary to ensure timely resolution
• Adhere to all safety procedures and security protocols, both logical and physical, to maintain a secure work environment
• Work effectively both independently and as part of a team, demonstrating flexibility and adaptability.
• Assist with backfile duties in the absence of coworkers to ensure continuity of operations
• Utilize shipping and postal systems for outgoing mail and courier duties, prioritizing efficiency and cost-effectiveness
• Perform various physical tasks, including moving boxes, loading paper into machines, and handling documents with finger dexterity and agility.

REQUIREMENTS:

• High School Diploma or GED
• Customer Service experience (minimum 1 year)
• Data entry
• Strong attention to detail

At ttg, “We believe in making a difference One Person at a Time,” ttg OPT