At Tryon Solutions, we are changing the game for customers as they look to streamline their supply chain operations and implement, upgrade, or improve their software execution platforms with our industry-leading professional services approach. We are looking for an organized and detail-oriented Project Coordinator excited about implementing supply chain software and providing support to the Director to ensure project profitability. The Project Coordinator will use their organizational and detail-oriented skills to assist with statements-of-work, monitor progress, outline scope, and coordinate change requests.

How you’ll contribute:

• Participate and support Sales in presentations to prospective customers and transition process from Sales to Delivery
• Establish healthy customer relationships and foster them toward success for all parties
• Learn, understand, refine, and document project scope with customers including deliverables and expected
• outcomes
• Assist in building detailed project plans including project scope, deliverables, and expected outcomes
• Create templates/standards with the Director that can be used to create/deliver project plans
• Monitor project progress to ensure deliverables are timely and meet all quality standards/expectations
• Schedule and participate with customer meetings
• Balance deliverable effectiveness and customer obligations to the contract
• Adapt and manage change though a formal change control process
• Accurately track and update project progress and financials
• Document and maintain project issues, questions, and risk/mitigation
• Produce a detailed weekly status report both internally and externally
• Communicate effectively and efficiently with all levels of management and customers in a direct and candid manner
• Establish ownership and empower project Team Members to successfully complete work to Tryon’s quality standards
• Collaborate with proper contacts to timely resolve issues
• Participate in regular customer executive review meetings
• Identify opportunities such as upgrades, enhancements, and support; communicate potential solutions to customers and coordinate implementation/concurrent projects when approved
• Other projects as assigned by the Director

Strengths you’ll bring:

Minimum Required Qualifications

• Bachelor’s degree in Supply Chain Management, Business degree, or a closely related field of study
• 2 years of experience coordinating projects, specifically in a consultation role (preferred)
• Excellent presentation and communication skills. Bring your “sales style” panache!
• Proven track record of account/client management, especially with different levels of management
• Tap into your organizational skills to solve unique challenges. The details matter!
• Dive in as a self-starter with a problem-solver attitude who takes ownership of project deliverables
• Be fluid and adapt to ever-changing project tasks, schedules, and priorities
• Strong enthusiasm to learn, contribute, and assist in problem-solving, even when it may be outside your wheelhouse
• Be an active listener and handle each interaction with professionalism
• Strong experience with Microsoft tools including Project, Visio, SharePoint; JIRA, Confluence, Bitbucket, Aha!
• Desire and ability to travel about 50% of the time, including anywhere in India
• Obtain or meet necessary health and legal guidelines, programs, and travel requirements

Super strengths you might have:

Preferred skills & experience

• Experience managing the delivery of WMS supply chain solutions
• Blue Yonder/JDA PM experience

The culture we foster:

Through respectful and transparent communication at all levels, Tryon Solutions nurtures a strong culture of dedication between individuals and teams, with emphasis on life-work harmony. We are responsible for each other, our teams, and our customers, and we love to have fun!

You could be the right fit at Tryon Solutions if you also value…

Working Environment:

Reasonable accommodation(s) can be made; if there is a need, please let your direct supervisor know.

While in the office

• General office/home office environment with sitting/standing 6 hours a day while working on a computer
• Use of monitors, keyboard, mouse, phone(s); utilize different software and communication methods; company and team meetings regularly

While on-site with customers

• Travel including air, car rental, overnight hotel stays, mass transit
• Combination of warehouse and office environments: standing and sitting where space is available; using Tryon Solutions equipment and software
• Frequent meetings with clients and end-users
• Follow travel policies and guidelines
• Follow on-site safety guidelines

DisclaimerThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice as business needs evolve. Tryon Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.