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SUMMARY
The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any POS hardware, as well as additional hardware, issues that are reported are responded to, and the appropriate troubleshooting, diagnostics, repair, and thorough testing are completed. Additional hardware may include laser printers, meat scales, and wrappers, network equipment, etc. The POS Field Service Technician is responsible to maintain current accurate spare parts/equipment inventory, as well as very strong emphasis on timely and accurate documentation and records.
RESPONSIBILITIES
Someone in this position at TRUNO will:
QUALIFICATIONS
Someone in this position at TRUNO should have:
Education
Associates Degree in Information Technology or related Technology Field (Preferred)
Experience
Licenses & Certifications
Skills & Knowledge (required)
Benefits
Employment Type
We use video interviews as a part of the hiring process.
We are an e-verify employer.
About TRUNO Retail Technology Solutions:
For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service.
Full Time
$57k-80k (estimate)
04/22/2024
05/05/2024
silkscreens.com
Phoenix, AZ
<25
Durable Manufacturing
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.