**Valet Attendant - Part Time**

Chicago, IL, USA Req #11021 Friday, February 11, 2022 Motivate is looking for a Station Valet Attendant to play a fundamental role in the operations of our bikeshare system. You will be our customers knight-in-shining armor helping them to check-out a bike to begin a trip, find an available dock to end their trip, and provide personal greeting for customers enjoying the bikeshare experience. Valets will be at key high-demand areas. You will also have the opportunity to act as the face of the bikeshare, helping customers when issues arise and answering questions, when necessary.

**About the Role**

* Work with all employees, under the guidance of the management team to ensure bikes, docks and station equipment are clean, clear and easily accessible to customers and employees.

* Manage assigned station to ensure customers can access bikes to begin a ride and dock their bikes when completing a ride.

* Dock / undock stations with bikes; manage inventory and provide counts to dispatch or leadership when requested.

* Inspect station, docks and individual bikes for safety, operability, and cleanliness; troubleshoot station problems, when necessary.

* Ensure station, dock, kiosk, and bike presentation standards are maintained. This includes but is not limited to ensuring the work area and customer accessible items and areas are clean, presentable, and free of trash/rubbish.

* Maintain knowledge of the system to provide excellent customer service to current and potential customers in the field.

**About You**

* You are willing to work outdoors, year-round and in all weather conditions

* You enjoy providing the best customer service possible

* You know how to use a bikeshare system and can comfortably navigate around the city

* You are an excellent communicator to all types of people

* You have used a GPS-enabled smartphone and are comfortable to use that as a tool of your everyday work

* You can lift up to 80 pounds and stoop, bend, walk or stand for long periods of time

**Bonus Points**

* Love of biking / bikeshare

* Experience in troubleshooting, identifying, and resolving issues

**About Motivate**

Motivate is a best-in-class service operations and logistics company, delivering bike share services to some of the largest urban environments in the US. We operate in 8 markets across the U.S. including New York, San Francisco, Chicago, and Washington D.C., and will serve over 1.5 million customers this year alone.

Led by a group of urban visionaries and seasoned operations experts, our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate is leading the way in making cities more accessible, healthier, and sustainable. We operate and maintain safe and dependable systems that help make cities great by connecting individuals to the people and places they love.

Apply now to get started or contact recruitment at: amandadevlin@motivateco.com

*The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Motivate's mission.*

*Motivate is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy. If you require assistance or reasonable accommodation during any aspect of the application process, please contact the Human Resources Department or the hiring manager.*

*Please be advised that this position is part of a bargaining unit where the terms and conditions of employment are governed by a Collective Bargaining Agreement.*

**Other details**

* Job Family Operations

* Pay Type Hourly