Location: **Trump National Doral - Miami** **POSITION PURPOSE:**

Set up of Catering Events & Banquet rooms; serve food and beverages in a friendly, courteous and professional manner according to Trump National Doral - Miami s high standards of service.

**EXAMPLES OF DUTIES:**

* Lift, push and pull Banquet equipment to the assigned work area

* Polish and clean all necessary service items

* Greeting guests immediately in a sincerely warm, friendly manner

* Provide prompt, courteous and efficient food and beverage service

* Effectively handle guest concerns and advise the Captain/Banquet Manager of any deficiencies

* Perform all assigned side work tasks regularly to the satisfaction of the Captain

**ESSENTIAL FUNCTIONS:**

Set up banquet room as instructed by Banquet Leader to include linen, service-ware and glassware.

* Attend roll call meetings before events to learn function particulars, including guest and resort

expectations.

* Greet guests and respond to requests in a friendly and courteous manner.

* Serve food and beverages in the order and to the expectation of the Banquet Leader to ensure

consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal and function.

* Replenish beverages as necessary, and check with guests for overall satisfaction.

* Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function.

**SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:**

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Must have basic knowledge of food and beverage preparations, service standards, guest relations

and etiquette.

* Knowledge of the appropriate table settings and service ware.

* Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the resort.

* Ability to remember, recite and promote the variety of menu items.

* Ability to accurately describe all menu items, including ingredients on the BEO

* Ability to transport up to 50lbs. through a crowded room on a continuous basis throughout the shift.

* Ability to operate beverage equipment, eg., coffee maker, iced tea machine, espresso machine.

**QUALIFICATION STANDARDS:**

**Education:**

Any combination of education, training or experience that provides the required knowledge, skills

and abilities. Grade school education preferred.

**Experience:**

No prior experience required. Prior hospitality experience preferred.

**Licenses or certificates:**

ServSafe Food Handlers Certification required. Alcohol Compliance Responsible Vendors Certificate required. CPR Certification and/or First Aid Training preferred .