Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

113

Please review the following job description:

This is an Individual Contributor role responsible for managing risk for a highly complex Enterprise Control Function: Identity & Access Management / Client Identity & Authentication Management. Must be able to achieve outcomes with leadership, influence, transparency, proactiveness and advocacy. Deep IAM and CIAM subject matter expertise is required to identify, inventory, communicate, monitor, mitigate and evidence solutions for IAM risk.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Align with IAM-wide priorities that define ‘our what’ that may change based on business need

• Consistently align with Truist Vision, Mission and Values and demonstrate ‘our how’ IAM works:

• Remove ‘IAM Blinders’: take a Truist-wide approach to owning and resolving challenges

• Continuous Improvement: consistently seeking ways to get better

• Oversee operational and tactical plans in support of business objectives; develop cross-departmental, and cross-CCS business cases to solve problems by making technical and financial tradeoffs.

• Apply a balance of 40% technical and 60% functional knowledge to deliver quality results.

Design and implement the governance, risk, and compliance strategy on time and within budget:

a. Formal Services Level Agreements (SLAs)
b. Policy, standards, controls, key risk indicators, key performance indicators and metric reporting
c. Improve the user experience and reduce the turnover of critical resources
d. Incorporates a) request b) provisioning c) deprovisioning d) normal access e) privileged access f) attestations g) identity governance administration h) identify management platforms i) production support j) authentication k) authorization and l) cloud
e. Enables the cross-CCS needs of Architecture, Cyber Assurance, Cyber Defense and GRC
f. Accounts for the business needs for all lines of business and ET&O partner organizations, which includes, but is not limited to, Consumer, Wholesale, Insurance, Corporate Functions, Enterprise Data and Operations
g. Alignment with the CCS GRC, Business Unit Risk Management, Technology Risk, Truist Audit Services and Regulatory Relations, as well as the needs of the lines of business that they support
h. Engagement with Corporate Communications and Human Resources to enable teammate and contract worker adoption and adherence to the core elements needed to protect the bank
i. Support of other functions seeking to improve their risk posture
j. Engagement model for partnering with Divisional CISOs to drive effectiveness and efficiency

• Proactively engage with stakeholders to make them aware and willing to adopt our solutions, which includes managing up, out, and down to avoid surprises and position our solutions to be successful.

Note: The differentiating factor between levels of IAM GRC Director are the years of experience performing the Required Qualifications, breadth and complexity of responsibility, number of resources managed, number of organizational layers managed, and the percentage of time spent performing one type of work vs another.

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent

• 15 years’ technical experience working in the GRC control function

• 10 years’ experience as a manager

• 10 yeas’ experience in operational planning, tactical planning, and execution 

• 10 years managing simple and structured work

• 10 years managing complex and unstructured work

• 10 years’ experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services 

• 5 years’ experience and expert-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF, Idaptive, CyberArk, PRIVA, Oracle OIM, Persistent Ignite)

• 10 years’ experience and basic functional knowledge of tools and processes for the broader IAM capability

• 7 years’ experience and expert-level strength in soft skills and interpersonal communications

• 10 years’ technical experience working for a top 10 US bank

• 10 years’ experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors

• 10 years’ experience collaborating with the following peer functions in corporate cyber security

• 10 years’ experience managing the remediation of regulatory matters and internal findings

• 10 years’ experience in strategic planning and applying industry best practices to operations (NIST, FFIEC)

Preferred Qualifications:

• Understand multiple approaches to designing IAM technical solutions

• Experience in waterfall and agile project management methodologies

• Experience managing contracts for IAM managed service providers

• CISSP Certification

• Process re-engineering

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.