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A Shift Manager is responsible for maintaining Customer Service in a Convenience Store by generating sales, maintaining a clean and organized store image, merchandising, pricing, cash register operations/Point of Sale (POS) and loss prevention in adherence with all Company/Store policies including brand and image standards.

The primary responsibilities of a Shift Manager include but are not limited to:

• Ensure EVERY guest receives outstanding customer service.
• Ensure all shifts are fulfilling ‘truenorth ready’ standards.
• Address all customer suggestions or concerns and communicate these to the Store Manager.
• Lead by example in all areas including customer service, suggestive selling, cash handling, and attendance.
• Assist in training, motivating, and developing new and existing cashiers.
• Any other duties assigned by Management.

Minimum Requirements:

• High school diploma or equivalent.
• Proven success giving excellent customer service, accurate cash register operations, and cash handling.
• Valid driver’s license.
• Reliable transportation.
• Ability to work a full-time schedule with varied hours/days. Responsible for assisting in providing coverage on all shifts.
• Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.

What we offer:

· Earned wage access!

· Employee Referral Program

· Employee Assistance Program

· Career advancement opportunities

· Ongoing training and development

· 401K with Company match *

· Vacation time*

· Fixed Medical and Dental plan available *

*Eligibility requirements must be met

All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching

Experience level:

• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Cleveland, OH 44143: Relocate before starting work (Required)

Work Location: In person