Description

A. Position Definition & Summary:

Provides transportation for youth from the facility to their respective appointments. Ensures that proper safety and security measures, as mandated by the Department of Juvenile Justice, are enforced during all transports.

B. Position Expectations and Essential Functions:

• • Ensures safety procedures are followed during transportation with residents.
  • Ensures vehicles are maintained, and appropriate forms are completed regarding vehicle utilization.
  • Maintains restraint inventory log.
  • Participates and coordinates with management to ensure that the transportation needs of the youth are met.
  • Supports the facility’s favorable public image.
  • Complies with applicable standards of conduct and regulations governing delivery of services.
  • Maintains attendance and punctuality.
• Detect, respond and report abuse of youth.
• Performs other duties as assigned by supervisor to include the supervision of youth as necessary.

Qualifications

C. Position Requirements:

Education:

• Credentials will include a minimum of an Associate’s degree from an accredited university or college in Psychology, Criminology, Social Work or any other Human Services Related field and a minimum of one (1) year of previous related experience OR have a minimum of a High school diploma or equivalent and a minimum of two (2) years of previously related experience
• Will be required to take and pass a National Safety Council internet-based safety training program (https://www2.safetyserve.com/about/) which covers defensive and distracted driving.

Other Requirements:

• Must be 21 years of age or older.
• Ability to pass drug and TB screening and testing.
• Ability to complete pre-service and annual in-service CPR and first aid certification training and self-defense and physical intervention training.
• Will be required to complete training to understand the behavior associated with this population and how to work most effectively.

• Will be required to possess a driver's license valid in the state where the work site is located only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

D. Knowledge, Skills and Abilities:

• High school level reading and writing skills; ability to write concise and accurate reports.
• Legible handwriting.
• Acceptable oral communication skills; telephone etiquette and customer service skills by phone and face-to-face
• Ability to maintain information as highly confidential.
• Ability to follow orders explicitly.
• Ability to comply with rotating mandatory stay list.
• Ability to maintain positive professional working relationship with co-workers and juveniles.
• Ability to empathize with juveniles from different backgrounds.
• Ability to work with a variety of behaviors.
• Ability to cope with crisis situations that occur in a juvenile facility.
• Ability to tolerate verbal and mental abuse while maintaining a professional demeanor.
• Ability to perform appropriate crisis intervention, including physically breaking up fights.
• Ability to participate in escape apprehension activities and to respond to emergency situation requirements.
• Ability to work under pressure; meet inflexible deadlines; set priorities; deal diplomatically with difficult individuals; and supervise others; ability to manage multiple programs; lead management teams and work independently. Adherence to the highest ethical standards essential.

E. Equipment Utilized

While completing job duties, the following machines and tools may be utilized by the employee:

F. Physical Requirements & Work Environment:

• Talking: Ability to express and exchange ideas via spoken word during activities in which they must convey details or important spoken instructions to others accurately, sometimes quickly and loudly.
• Hearing and Vision: Ability to perceive the nature of sounds with no less than 40 dB loss at Hz, 1000 Hz and 2000 Hz with or without correction. Ability to receive detailed information through oral communication. Work requires a minimum standard of visual acuity with or without correction that will enable employees to complete clerical tasks and observe youth.
• Dexterity: Ability to stoop, kneel, crouch, reach, push, pull, lift, grasp, and be able to perceive the attributes of an object such as size, shape, and temperature. Movements frequently and regularly required using wrists, hands and/or fingers.
• Physical Strength: Ability to exert up to 50 pounds of force occasionally. Position is mostly standing, and employee must be able to physically perform escalation matrix as defined in Protective Action Response. This may include but is not limited to all countermoves and restraint techniques. Employee may be subject to temperature changes, but the employee is not substantially exposed to adverse environmental conditions as the work is predominantly inside.
• Language: Ability to write complex sentences, using proper punctuation, and ability to communicate in complex sentences using normal word order with present and past tenses.
• Processing and Reasoning: Ability to exercise self-control in potentially volatile situations such as in verbal and physical confrontations. Must be able to work and concentrate amidst distractions and noise. Ability to assist youth with problem solving and maintaining self-control in volatile situations.

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position the employee is occasionally exposed to outside weather conditions as they relate to travel. The noise level is usually moderate. Work environment may involve exposure to noise, dust, fumes, dangerous machinery, chemicals, body fluids, falling objects, and aggressive verbal and physical behavior from students and weather and temperature extremes.

Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the company undue hardship, such persons may not be eligible.