Retail Sales Consultant

Full Job Description

Position Summary

True Network Solutions is looking for a passionate Retail Sales Consultant to fill out our in-store team. Part tech guru, part sales our team builds trust, explains services, and strives to meet all the customers needs.

You will interact with customers shopping for technology and help them find the complete service solutions, such as 24/7 In-Home Tech support and device set-up. Kickstart your career with this position located in your local Walmart store.

Responsibilities

Technical Support

Assist customer at the counter and over the phone with tech-related questions.

Cell Phone Repair

Following Trues guidelines, diagnose and replace various parts of iPhone hardware.

In-Store Sales

Sell add-on services such as In-Home TV Installation to in-store customers (with commission).

Salary

• $13.00-$14.00 per hour
• Full-time and Part-time available
• Additional earning opportunities with commissions

Benefits

• 401(k)
• Dental, Health, and Vision insurance
• Paid time off
• Advanced service solution training
• On-the-job-sales training

Schedule

• Monday to Friday
• Weekends

Equal Opportunity

True Network Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

Basic Requirements

• High School Diploma or equivalent
• 6 months working in retail
• 2 years of customer service experience
• Experience troubleshooting computers, phones, tablets, etc.
• Proficient in Microsoft Office
• Must pass comprehensive background check and drug screen

Preferred Requirements

• Experience working with phone hardware, such as replacing cell phone screens
• Basic experience troubleshooting smart home products such as Google Home, doorbell camera, smart plugs etc.