Summary

This is a full-time position that is responsible for managing software deployment, data analytics dashboards, and system administration, particularly in Azure cloud environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. 

Responsibilities

• Conduct targeted system administration tasks, focusing on updates, patch management, and basic troubleshooting on Windows and Linux systems, under the guidance of senior IT staff.
• Manage and execute deployments to customers of Flowstate software offerings.
• Perform light systems administration tasks, including Virtual Machine (VM) management based on templates.
• Provide help-desk support for internal teams, addressing technical queries and issues in a timely manner.
• Participate in a rotating on-call schedule to ensure continuous system availability and support.
• Assist in maintaining databases, applying best practices for performance and security.
• Work with various protocols (HTTP/HTTPS/SSH/etc.), including understanding their configuration and security aspects.
• Process and format unstructured customer data for engineers and data scientists.
• Develop, manage, and optimize data analytics dashboards, ensuring they are user-friendly and provide actionable insights.
• Collaborate with data science and customer success teams to understand their data visualization needs and create custom dashboards accordingly.
• Analyze user feedback on dashboards to make iterative improvements for better data visualization and interpretation.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Math, or related technical discipline. Master’s degree preferred.
• Previous experience in a similar role, with focused experience in Windows and Linux systems.
• Familiarity with Relational databases (MySQL, PostgreSQL, REDIS, Oracle, SQL Server)
• Experience with HTTP/HTTPS protocols
• Experience with visualization software such as Grafana, PowerBI, Tablau or Looker
• Excellent problem-solving skills, attention to detail, and the ability to work under minimal supervision.
• Strong communication skills, capable of providing efficient help-desk support.
• English language fluency, verbal and written.
• Acceptable results of a pre-employment background check and drug/alcohol test.

Benefits

This is a full-time position with a competitive wage, 100% funded profit sharing plan, vacation, sick leave, basic life insurance, voluntary life insurance, identity theft protection benefit, family health plan, dental insurance, vision insurance, short term disability, tuition reimbursement, 401(k) - Roth and Traditional with employer match and incentives.

Flowstate Technologies is an Equal Opportunity Employer - Vets, Disability