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The EDI Implementation Specialist III works within a team of professionals responsible for implementing software solutions for TrueCommerce customers.

Primary duties include organizing, coordinating and completing project tasks as they relate to the application software, as well as training customers in the use of the product and overall application.

The Implementation Specialist I serves as a project coordinator, assisting with customer follow-up, project updates, answering implementation support calls, and other administrative duties.

This role will be hybrid if near Columbus, OH or Pittsburgh, PA or otherwise considered a remote opportunity if not within that specific area.

As an EDI Implementation Specialist you will :

• Facilitate the EDI implementation process for TrueCommerce customers
• Serve as a primary point of contact during the software implementation process for the customer.
• Capable of working on multiple projects and with multiple clients and / or partners.
• Complete implementation tasks and coordinate activities with the customer, trading partners and other implementation team members.
• Assist the customer with training and usage of the TrueCommerce solution.
• Facilitate the EDI testing process.
• Assist the customer with the integration testing process, including understanding of integration functions and integration mapping changes.
• Configure software solution in order to meet customer business requirements.
• Verify that solution functionality is accurate and complete.

EDI Implementation Specialist I Requirements for Success :

• 1 year experience performing and coordinating project tasks for software implementations with limited supervision
• General understanding of B2B, commerce, electronic data interchange (EDI), and supply chain processes
• Experience with business systems such as QuickBooks, Sage, SAP, NetSuite, or Microsoft Dynamics is a plus.
• Familiarity with XML is a plus
• Experience with text editing and data mapping tools is a plus
• Proven ability to serve as primary contact for a new customer implementation that includes all phases of project lifecycle : Kickoff, Configuration, Testing, and Production.
• Experience in working with high volume customers and / or tasks with proven ability to keep organized and multi-task.
• Proven analytical, problem solving and troubleshooting skills.
• Prior experience in training customers on application software including conducting training webinars or one-on-one customer training sessions.

Education :

Associate degree in business, technical field or related is preferred

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management.

We’ve empowered some of the biggest brands in the world to improve their supply chain performance : P&G, Schneider Electric, TJ Maxx, Office Depot, and many more.

For additional information, visit our website .

Last updated : 2024-03-02