Position Summary

Our Front Desk Admin should be self-motivated, good at problem-solving, and enjoy meeting new

people every day. The front desk is the first face or voice of the True Family of Companies. It is

imperative that a positive, polite, and professional attitude is maintained during all interactions. The

Front Desk Admin will have a friendly and easy going personality while also being very perceptive and

disciplined. You should be able to deal with customer concerns and give accurate information and

solutions. A customer-oriented approach is essential. You must be able to answer all incoming calls and

redirect them and/or maintain messages. Also receive letters and packages and distribute them.

Essential Duties and Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the office is tidy and presentable, with all necessary supplies and materials
• Provide basic and accurate information in-person, by phone, and via email
• Receive, sort, and distribute daily mail and deliveries
• Finish incomplete Notice of Commencements and upload them into Simplifile
• Work with Executive Admin to handle new uniform orders for techs and office staff, and update

the tracker

• Assist the HR Manager in managing interviews and orientation activities, making sure we have

enough applications, and new hire materials

• Perform other clerical duties as assigned

Minimum Job Requirements:

• Proven work experience in administrative, collections, customer service, or dispatch
• Valid driver’s license with an acceptable driving record
• Understanding of basic computer programs, including Google Workspace, Microsoft Office

and/or QuickBooks is preferred.

• Hands-on experience with office equipment
• Professional attitude and appearance
• Have excellent written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service oriented
• High School Diploma required

Physical Requirements/Working Conditions:

• Must be able to sit at a desk and work using a computer keyboard and screen for extended

periods of time

• Must be able to lift up to 20 pounds

True Corporation is an equal opportunity employer.