14 Technical Support Jobs in Tampa, FL
TruckECM is Hiring a Technical Support Near Tampa, FL
About us
TruckECM is a small business in Tampa, FL. We are professional, fast-paced and our goal is to get our customers back on the road by providing computer solutions for their trucks..
Our work environment includes:
- Modern office setting
- On-the-job training
- Lively atmosphere
- Safe work environment
TruckECM Florida is actively searching for a Bilingual ( English - Spanish ) Customer Service Representative (CSR) to join our organization. Our mission is to help our truckers go back on the road by detecting and replacing their computer problems.
As the Technical Support rep, you will receive training on how to help our truckers correctly. You will provide exceptional customer service and support to prospective consumers by utilizing your high communication, problem-solving skills, and charismatic and caring personality.
Responsibilities:
- Create an exceptional customer experience by actively listening, addressing the customer's wants and needs, and overcoming objections
- Provide detailed information regarding products and services that reflect the customer's needs
- Handle customer complaints and problems with the utmost level of professionalism and respectfulness, and escalate if needed
Requirements:
- At least 1 year of experience in a customer service or client-facing setting
- Must have exceptional communication, and interpersonal skills
- As one of the faces of our company, a high level of professionalism is non-negotiable
- Solution-oriented and calm under pressure! You look at challenges as opportunities
- Positive demeanor, charismatic personality, and a genuine passion to help those around you
- Excellent time management and organization skills with the ability to handle multiple projects and customers at a time
Job Type: Full-time
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Compensation package:
- Bonus opportunities
- Hourly pay
- Overtime pay
Experience level:
- 1 year
- No experience needed
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Language:
- Spanish (Required)
Work Location: In person
Job Summary
Full Time
$38k-48k (estimate)
05/21/2024
09/16/2024
The job skills required for Technical Support include Technical Support, Customer Service, Products and Services, Problem Solving, Time Management, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support job description and responsibilities
A Technical Support provides technical service for computer hardware and software.
02/22/2022: Pine Bluff, AR
Technical support can use a variety of monitoring tools, both offensive and defense.
02/06/2022: Los Angeles, CA
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
02/11/2022: Norfolk, VA
Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
03/14/2022: Omaha, NE
They help resolve hardware, software and other technical problems.
02/08/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support jobs
There’s no one size that fits all flow chart to describe how all companies should structure their technical support.
02/17/2022: Detroit, MI
Others have a robust and organized network ready to deploy for technical support.
01/31/2022: Pittsburgh, PA
Understand the customer’s grasp of technology.
03/31/2022: Denver, CO
Practice fixing common computer problems.
03/26/2022: Gainesville, FL
TAKE A RELEVANT TRAINING PROGRAM.
03/31/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for Technical Support.
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