Description
Immediate Opening Available for a General Manager at Crumbl - Cantrell in Little Rock AR
Job Description
We are looking to hire an experienced Manager to supervise our baking staff and manage all bakery operations. The manager's responsibilities include ordering supplies, maintaining accurate records, staffing, and ensuring that orders are completed on time. Further responsibilities listed below.
To be successful in this position, you should demonstrate excellent management and problem-solving skills. Ultimately, an outstanding Manager should be able to achieve exceptional customer and enforce staff compliance with food health and safety regulations. Managers supervise baking staff and ensure that all bakery operations run smoothly. They take inventory of baking supplies, resolve customer complaints, and address poor staff performance.
Responsibilities:

• Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.
• Creating suitable work schedules for staff members.
• Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.
• Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.
• Delegating responsibilities and supervising business operations.
• Maintaining knowledge and skills for Lead, baker and driver positions and fill in as necessary.
• Keeping track of product inventory and ordering supplies as needed through Sysco and other venues.
• Training, motivating and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Requirements

• The ability to work under pressure
• Strong understanding of business management and leadership principles
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Knowledge of food ordering (preferred knowledge with Sysco Foods)
• Ability to manage staffing and scheduling (preferred knowledge of "When I Work" app)
• A food handler's license

Company Information
ONE BIG DREAM
two crazy cousins
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.
OUR CONCEPT
rotating menu
At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120 specialty flavors that rotate weekly! Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don't have time to visit the store? Don't worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.
EST. 2017
logan, ut
The very first Crumbl opened in Logan, UT while Sawyer, Crumbl's COO and Co-founder, attended Utah State University. Since then, the franchise has expanded to over 270 locations nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere!