Golf Attendant / Customer Service

This is a rare opportunity to join a team that’s developing an unprecedented lifestyle— an extravagant playground combining the thrills of a lavish private club, an intriguing atmosphere, phenomenal amenities and extraordinary experiences.

We pride ourselves not only on our immaculate 18-hole championship golf course and our unequalled racquet experience but also on our unsurpassed service that provides our members with an exquisite atmosphere that remains enticingly fresh and relevant. 

We’re only able to accomplish this mission because of our esteemed employees — our greatest asset. If you possess the drive and passion for becoming a team member and wish to join us in our endeavour to transcend what any club has ventured to accomplish before, we’re excited to meet you. 

You’ll flourish here at Shell Bay if you thrive in a hospitality environment and are intent on providing superior service. 

Club Principles

“Extraordinary experiences delivered by a superior staff.”

• Honesty, Integrity, and Respect
• Positive Attitude and Friendly Demeanor
• Pride of Work Product and the Organization
• Teamwork and Cooperation
• Dedicated Work Ethic and Knowledge of Job Requirements
• Consistent Delivery of Excellent Products and Services
• Courtesy and Professional Conduct
• Excellent Communication Skills

Responsibilities

• Ensure practice area, golfs carts, bag drop and valet are ready for players daily
• Outside Service duties include staging golf carts, maintaining the bag room & cart barn, attending the bag drop, maintaining the practice range. Ensuring all areas are ready for members and guests at all times.
• Work a multitude of areas including starter, ranger and golf shop.
• Cleans golfers’ clubs upon completion of play or practice.
• Receives and communicates golfer complaints to Golf Operations Manager
• Ensure the clubhouse and surrounding areas are kept orderly and clean, including comfort stations
• Be able to update tee sheet throughout the day using Club Essentials
• Implement and support all course policies and programs as communicated by management
• Perform other duties as assigned by Operations Manager that may include caddying
• Maintain a professional appearance and be on time

Education and Experience Requirements

• A minimum of 2 years experience at a Private Golf Club
• In the PGA program or desire to be is a plus
• Must have strong customer/guest orientation

• Working knowledge of the rules of golf is preferred
• Ability to learn and enforce course policies, rules, and regulations
• Attention to detail and willingness to learn
• Ability to use equipment and tools properly and safely
• Organized, able to work well in fast paced environment
• Must have strong interaction skills
• Must be accountable

Working Conditions

• Frequently stands, walks and runs
• Regularly lifts up to 25-40 pounds
• works in outdoor weather conditions

WAGES & BENEFITS

Hourly pay-based on qualifications and experience plus bi-weekly gratuities

INSTRUCTIONS ON HOW TO APPLY

Please send your resume and cover letter to Nick Jamison at nick@shellbayclub.com. You must apply for this role as soon as possible.