** Assistant General Manager**

**Job Category****:** Operations **Requisition Number****:** ASSIS003056 Showing 1 location **Job Details**

**Description**

The Assistant General Manager reports directly to the General Manager. The Assistant GM will help direct and administer all aspects of the operation and coordinates/administers the propertys policies and procedures as defined by the propertys ownership and/or Troon.

Qualifications and Knowledge Requirements:

* 1?3 years experience in the golf and/or food & beverage industry

* Four?year college degree preferred

* Must have supervisory and staff development experience

* Must be proficient in Excel, Access, Word, POS systems

* Working knowledge of club accounting

* Must have a strong business aptitude

* Experience with marketing

Skills:

* Must have exceptional customer service skills

* Must be highly motivated, goal driven, and a self?starter

* Must be extremely organized, efficient, and detail?oriented

* Must possess exceptional written and verbal communication skills

* Highly polished interpersonal skills, with the ability to connect with people easily and quickly

* Must have skill to exercise good independent judgment in assessing situations and making decisions

Responsibilities:

* Manages all aspects of the club in the absence of the general manager

* Assists in hiring, developing and supervising all key management employees of the property

* Produce daily reports related to rounds, sales, etc. for management

* Assist in coordinating of banquets and weddings OR golf outings

* Provides customer service to arriving guests

* Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day

* Assists in overseeing the care and maintenance of the propertys physical assets and facilities

* Provides assistance in management of Pro?Shop OR Food & Beverage operation

* Assist with sourcing, hiring, developing, training and motivating a staff of professional service?orientated individuals at the discretion of the General Manager

* Institute and implement all Troon Human Resources guidelines

* Coordination between all departments

* Develop and implement creative strategies to increase revenues

* Perform other duties as assigned by supervisor or manager

Working Conditions:

* While performing the required duties of this job, the employee is regularly required to reach with arms and hands.

* The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.

* The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.

* The employee must be able to lift and/or move up to 30lbs occasionally.

* Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.

* Noise level is moderately quiet

* Work extended hours during golf and holiday season

* Work weekends and holidays

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