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TriWest Healthcare Alliance
Phoenix, AZ | Full Time
$186k-227k (estimate)
3 Weeks Ago
Director, IT Architecture & Ops
$186k-227k (estimate)
Full Time | Ancillary Healthcare 3 Weeks Ago
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TriWest Healthcare Alliance is Hiring a Director, IT Architecture & Ops Near Phoenix, AZ

Job Details

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!
Job Summary

Directs the day-to-day operations of system architecture, portal development, PeopleSoft development, API development, Project Managers, and IT Support staff. Responsible for execution of the overall vision and strategy as defined by Deputy CIO and CIO. Directs high-level project management, timelines, staffing levels, contractual negotiations, change management, and vendor relationships.
Education & Experience

Required:
5 years broad IT technologies experience (operations, applications, network, service delivery, vendor relationship/management
Track record of increasing levels of responsibilities across multiple IT disciplines
5 years of experience in a technical leadership, supervisory and/or staff management role
5 years of experience managing large scale IT projects and competing priorities
2 years of experience developing and managing IT budgets and cost control management
Strong, comprehensive systems architecture skills and background
Strong interpersonal skills
Strong customer service orientation
Bachelor's degree in Computer Science, Business, Engineering or related field, or equivalent experience in the field Information Technology
Preferred:
Advanced degree in Computer Science, Business, Engineering or related field
Key Responsibilities

Direct and oversee development of a team of IT support professionals.
Provide effective leadership over team, modeling excellence in customer service.
Oversee the recruitment, training, and retention of qualified staff.
Develops and maintains consistent communication with the business process owners to determine information requirements and ensure support of business needs.
Ensures an effective organizational infrastructure for IT activities by choosing and implementing secure networks, systems, management systems, policies, procedures and standards, organizational standards and functions, and workplace methods and procedures.
Develops strategic and tactical plans for control, management, and improvement of IT capabilities.
Develops and maintains ongoing relationships with software, consulting, and employee resource vendors to ensure TriWest systems are adequately supported and external opportunities are understood and considered in the planning process.
Negotiates contracts and agreements.
Tracks progress in the execution of tactical plans.
Reviews workload and analyzes staffing requirements.
Manages and directs services that provide feasibility studies, systems analysis, and design, construction, implementation, testing, documentation, operation and evaluation of information, communications, and office automation systems.
Reviews performance of personnel, providing training and development opportunities.
Manages and directs services that provide feasibility studies, systems analysis, and design, construction, implementation, testing, documentation, operation and evaluation of information, communications, and office automation systems.
Reviews performance of personnel including management staff.
Provide training and development opportunities for professional staff including managers and supervisors.
Supports the Chief Information Officer and Deputy Chief Information Officer with IT planning and technology roll-outs.
Evaluates and manages vendor and supplier relationships.
Participates in cross-functional committees and task force groups.
Performs other duties as assigned.
Regular and reliable attendance is required.
.:
Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills: Broad range of experience across multiple IT disciplines; understanding of business operations and process re-engineering concepts; knowledge of cost benefit analysis for IT investments and understanding of the timing and financial impact of technology selection; ability to translate technical direction into business critical direction; strong presentation and writing skills; consensus building skills.
Working Conditions

Working Conditions:
Works within a work from home office arrangement
Works onsite as required within standard office working conditions, with minimal work related travel required
Extensive computer work with long periods of sitting
Availability to work non-regular hours and long shifts
Requires DoD security clearance
ship required
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve !
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
  • Medical, Dental and Vision Coverage
  • Generous paid time off
  • 401(k) Retirement Savings Plan (with matching)
  • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
  • Tuition reimbursement
  • Paid volunteer time
*Annual base salary for Colorado and Washington State residents: salary approximately $ 210,000 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$186k-227k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

05/22/2024

WEBSITE

triwest.com

HEADQUARTERS

PHOENIX, AZ

SIZE

3,000 - 7,500

FOUNDED

1996

REVENUE

$200M - $500M

INDUSTRY

Ancillary Healthcare

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About TriWest Healthcare Alliance

On a Mission to Serve TriWest Healthcare Alliance was formed in 1996 as the only company of its kind, with one sole purpose that continues today serving the health care needs of the military and Veteran communities. Since our founding in 1996, TriWest Healthcare Alliance has been On a Mission to Serve our nation's Veteran and military communities. For 17 years, we administered the Department of Defense TRICARE program. We have been proud to serve those who wear America's uniform, those who came before them, and their family members. Today, we are privileged to support the health care needs of... our nation's Veterans, offering access to quality provider networks and excellent customer service through the Department of Veterans Affairs (VA) Community Care Network Region 4 contract. Doing Whatever It Takes! not only is our corporate motto, it is a deep-rooted desire to go above and beyond for our customers, because we understand and honor them. We Respect the Military Culture. We Honor the Sacrifices Made. We are Committed to Providing the Service Our Customers Deserve. Our team members many of whom are Veterans or military family members are committed to providing superior service to our nation's heroes. The medical providers in our network and our business partners strive to continually support the military and Veteran communities and exceed customer expectations. TriWest offers a wide variety of career options in areas such as Project Management, Administrative, Patient Services, Medical Operations, IT, Finance, Business Development, Data Services, and Customer Service, and many more. Learn how you can make a difference in the lives of Veterans at https://www.TriWest.com/joinourteam. https://www.facebook.com/TriWest/ https://twitter.com/TriWest https://www.instagram.com/triwesthealthcarealliance/ More
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