TrinityRail is Hiring a Central Monitoring Station Surveillance Officer - part-time Near Dallas, TX
Trinity Industries is searching for a talented team player to fill the open position of Central Monitoring Station Surveillance Officer in our Dallas, Texas location.
Join our team today and be a part of Delivering Goods for the Good of All!
The Central Monitoring Station Surveillance Officer performs various duties related to central security monitoring station operations.
What you'll do:
Remote video-based monitoring of facilities for the detection of and response to unauthorized intrusions and other critical incidents
Monitor web-based application for early detection of severe weather that may impact facilities so that rapid notification may be made for the protection of personnel
Remote support of emergencies and critical incidents to facilitate evacuation and public safety response
Perform remote access control duties to provide access to personnel who have satisfied requirements for access to controlled/restricted areas
Operate multiple computer-based platforms related to video surveillance and electronic access controls
Perform ongoing monitoring of systems and equipment
Troubleshoot systems problems and report systems deficiencies for on-site maintenance, as required
Conduct research of recorded video events and access events in support of official inquires and investigations
Qualifications What you'll need:
Minimum educational requirement - high school diploma (or equivalent)
Prior central monitoring station / security operations center experience preferred but not required
Strong interpersonal skills; ability to interface effectively with individuals of all levels
Ability to work shift work, as required, for 24/7/365 operational coverage
Ability to concentrate attention to the evaluation of video-based alerts and determine response requirements in accordance with established written protocols and instructions
Ability to effectively communicate in the English language, both verbally and in writing, in support of routine central monitoring station operations
Ability to function under stressful conditions so as to effectively initiate and support public safety agency responses to criminal intrusions and other critical incidents
Ability to sit for long periods while maintaining focus and concentration
Possess computer competencies necessary to utilize various common computer applications (e.g., MS Outlook, MS Word) and to quickly learn to use relevant MS Windows and web-based security systems and weather monitoring applications