Hospital Central Scheduler | Tulsa, OK

Pay: $15-$21/HR, DOE & Must have hospital scheduling experience for the higher pay range***

Responsibilities:

• Coordinate and schedule patient appointments for various medical services, including outpatient clinics, diagnostic tests, and surgical procedures.
• Communicate effectively with patients to gather necessary information, explain appointment details, and address any concerns or questions they may have.
• Collaborate with healthcare providers, nurses, and other staff members to ensure accurate scheduling and optimal utilization of resources.
• Maintain electronic scheduling systems and patient records, ensuring accuracy and confidentiality of information.
• Prioritize and reschedule appointments as needed to accommodate urgent cases, cancellations, or changes in healthcare providers' availability.
• Verify insurance coverage and obtain pre-authorizations as required for scheduled appointments.
• Assist with patient registration, check-in, and check-out processes as needed.
• Monitor and manage appointment waitlists to maximize appointment availability and minimize patient wait times.
• Provide excellent customer service to patients, addressing inquiries and resolving scheduling-related issues promptly and professionally.
• Collaborate with other departments, such as billing and medical records, to ensure seamless coordination of patient care and administrative processes.
• Participate in training sessions and stay updated on hospital policies, procedures, and regulations related to scheduling and patient care.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Minimum of 1-2 years of experience in medical scheduling, preferably in a hospital or healthcare setting.
• Proficiency in using electronic medical records (EMR) systems and scheduling software.
• Strong organizational skills with excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients and healthcare providers.
• Knowledge of medical terminology, insurance processes, and HIPAA regulations.
• Ability to maintain confidentiality of sensitive patient information.
• Flexibility to adapt to changing priorities and schedules.

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HS Diploma or Equivalent

Minimum of 1-2 years of experience in medical scheduling, preferably in a hospital or healthcare setting.

* Receive payment and record receipts for services.
* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.