1 I.T. PRODUCTION SUPPORT TECHNICIAN Job in Hendersonville, TN
Trinity Broadcasting Network (TBN) is Hiring an I.T. PRODUCTION SUPPORT TECHNICIAN Near Hendersonville, TN
Main Job Duties And Responsibilities
- Respond to requests for technical assistance in person, via phone, or email
- Diagnose and resolve technical hardware and software issues for production and post-production equipment
- Research questions using available information resources and advise user on appropriate action
- Build and repair custom editing equipment and configure virtual desktop environments
- Help administer Media Asset Management software and project management applications
- Follow up with customers and users to ensure complete resolution of issues
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests and document resolutions
- Stay current with system information, changes, and updates
- Train users as necessary
- Bachelor’s degree preferred but not required
- Working knowledge of fundamental operations of relevant software, hardware, and other equipment in the Media industry
- Experience researching, analyzing, and interpreting automated system problems
- Knowledge and experience of customer service practices
- Related experience with Adobe Premiere
- Related experience with Media Asset Management software preferred
- Related experience with Adobe Workfront project management software
- Oral and written communication skills
- Quick learning skills
- Customer service oriented
- Problem-solving
- Adaptability
- Team interaction
- Planning and organizing
- Attention to detail
Job Summary
Full Time
$47k-59k (estimate)
05/21/2024
07/14/2024
ceotbn.org
Wilkes Barre, PA
<25
Related Companies
The job skills required for I.T. PRODUCTION SUPPORT TECHNICIAN include Customer Service, Problem Solving, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an I.T. PRODUCTION SUPPORT TECHNICIAN. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by I.T. PRODUCTION SUPPORT TECHNICIAN. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for I.T. PRODUCTION SUPPORT TECHNICIAN positions, which can be used as a reference in future career path planning. As an I.T. PRODUCTION SUPPORT TECHNICIAN, it can be promoted into senior positions as a Production Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary I.T. PRODUCTION SUPPORT TECHNICIAN. You can explore the career advancement for an I.T. PRODUCTION SUPPORT TECHNICIAN below and select your interested title to get hiring information.
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