Trimper Rides of Ocean City is looking to hire a skilled Ticket Box Operator. The Ticket Box Operator provides customer service, cash handling, and ticketing services. They are on the front line interacting daily with our patrons providing information about our offerings. Our ideal candidate will aim to provide a fun & exciting experience and ensure our guests have a memorable time.

Hours: Day/Evenings/Weekends

FLSA: Part-time Seasonal starting on 4/27/2024 and Full-time Seasonal starting on 6/14/2024

Benefits:

• Work at the beach!
• Employee and family passes
• Full season bonuses
• Weekly paychecks
• Paid training
• Staff meals
• Flexible Schedules

Job Responsibilities:

• Assist customers with purchase decisions
• Resolve customer conflicts with guidance from the supervisor
• Maintain knowledge of items currently available to customers
• Understand and relate purchasing policies to customers
• Collect complete and accurate data from customers
• Provide feedback in regard to customer entertainment preference and purchasing habits
• Follow proper cash handling procedures and reconcile daily transactions
• Maintain a positive attitude and a genuine interest in helping others
• Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner

Skills and Qualifications:

• Attention to detail
• Customer service experience
• Strong written and verbal skills
• Skill using computer software programs including point of sale systems
• Highly motivated self-starter, a hard worker with a high energy level; a “doer” with a willingness to work hands-on in assisting customers and staff.
• Knowledge of basic cash handling procedures
• Ability to initiate and build relationships with customers and interact via telephone and in person with customers
• Works well independently and in a group setting, a true team player
• Ability to maintain a high level of poise and professionalism in all circumstances

Physical Requirements:

• Able to lift up to 50lbs.
• Ability to stand, walk, stoop, bend, and reach throughout your shift