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** GUEST SERVICES CONCIERGE PART-TIME SHIFT VARIES**
City: Cincinnati State: OH Job Requisition Number: 251141 GUEST SERVICES CONCIERGE: This position is resonsible for enhancing the patient and guest experience. The Guest Services Concierge responds to the needs of the patients and guests by providing a centralized on-demand service that addresses non-clinical needs. The Guest Services Concierge assist patients and guests with information/coordination of services that include: local area ammenities, restaurants, lodging, transportation, business services, daily in-house and errand running and store purchases. Guest Services Concierge offers both complimentary and nominal fee services, assisting patients and guest to have the best hospital experience possible. The Guest Services Concierge also helps with connecting patients and guests to additional TriHealth resources across the continuum of care. The Guest Services Concierge reports to the Supervisor of Guest Services.
MINIMUM REQUIREMENTS:
EDUCATION: High School Degree Other Hospitality/Healthcare Field Basic Life Support (BLS) Notary Certification within 6 months of Employment
EXPERIENCE: 1-2 years Customer Service Other or related service industry 1-2 years Customer Service Hospitality Management Customer Experience, Customer Service
SPECIALIZED KNOWLEDGE: Computer literate, articulate, professional appearance.
Job Title: GUEST SERVICES CONCIERGE PART-TIME SHIFT VARIES
Department Name: GSH GUEST SERVICES
Location: Good Samaritan Hospital
Hourly/Salaried: Hourly
Employment Status: Part Time Position
Bi-Weekly Hours:32
Shift: Shift Varies
Weekend Commitment: Yes
Holiday Commitment: Yes
On-Call Commitment: No
Pay Grade: T25
**Nearest Major Market:** Cincinnati
Part Time
$31k-44k (estimate)
04/27/2024
05/10/2024
trihealth.com
CINCINNATI, OH
7,500 - 15,000
1995
CHING HO
$500M - $1B
Ambulatory Healthcare Services
TriHealth is physicians, hospitals, and communities working together to help you live better. The mission of TriHealth is to improve the health status of the people we serve. We pursue our mission by providing a full range of health related services including prevention, wellness and education. Care is provided with compassion consistent with the values of our organization. TriHealth is the healthcare system that formed as a partnership between Good Samaritan Hospital and Bethesda Hospital, Inc. TriHealth provides a wide range of clinical, educational, preventive and social programs. The syste...m also includes an ambulatory network, a research division, physician practices, corporate health, hospice care, a fitness and health pavilion, and other providers working together to improve the health status of the people it serves.
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