Job Description
Job Overview:
You are responsible for assisting senior FANS leaders in directing and overseeing the operational needs of the food and nutrition Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.
Establishes and annually reviews standards and work procedures for all Dietary staff
Plans work and staffing schedules and areas of work to ensure adequate services are rendered
Assists in the hiring process; interview, hiring and training of new associates
Orients, develops, and supervises all supervisory of FANS staff
Conducts regular inspections and makes recommendations to the facility
Monthly reporting of goals, accomplishments, and future plans
Staff education and training
Communication with staff, administration, and other departments
Job Requirements:
High School Degree in General Studies
2-3 years experience Management
Minimum of two years of acute or long-term care experience preferred, depending upon formal degree or training
Job Responsibilities:
Other Job-Related Information:
Direct Report FTEs = 60-99
Indirect Report FTEs = 60-99
Four year college degree, military experience, or equivalent work experience required
At least three years of supervisory experience in Food and Nutrition or service-related field with high customer/client contact required
Demonstrated progressive growth in the field of health care Food and Nutrition or Hospitality Management preferred
Ability to communicate effectively in written format and oral presentations
Ability to multi-task and establish priorities
Ability to maintain organization in a changing and stressful environment
Exhibit initiative, responsibility, flexibility, and leadership
Possess a thorough knowledge of contract administration and office procedures
Willingness to work on a regular basis including weekend and holiday rotation
Working Conditions:
Climbing - Occasionally
Concentrating - Consistently
Continous Learning - Occasionally
Hearing: Conversation - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Consistently
Lifting 50 Lbs - Rarely
Lifting 11-50 Lbs - Frequently
Pulling - Frequently
Pushing - Frequently
Reaching - Frequently
Reading - Consistently
Sitting - Rarely
Standing - Frequently
Stooping - Frequently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Walking - Frequently
Leadership Performance Standards
TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:
Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance
Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent
Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
- 25 or fewer team members = monthly
- 26-50 team members = every other month
- 51 (and optional team members) = quarterly
Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
Model, coach and validate team members' use of TriHealth Way behaviors (AIDET Promise, Always Behaviors and Always HEARD).
Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.