9 ACCESS ASSOCIATE - WESTERN RIDGE - PART TIME (48 HRS), 12-HR SHIFTS, NIGHT SHIFT Jobs in Cincinnati, OH
TriHealth is Hiring an ACCESS ASSOCIATE - WESTERN RIDGE - PART TIME (48 HRS), 12-HR SHIFTS, NIGHT SHIFT Near Cincinnati, OH
| Job Overview: Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles. SCHEDULING: schedule physician ordered tests in accordance with department guidelines; correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement. REGISTRATION: educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance). Job Requirements: High School Degree or GED Experience in fast paced customer driven environment Ability to operate multiple computer applications Excellent verbal and written skills Typing speed of 35 wpm Medical terminology required within first year of employment if not already taken 1-2 years experience Customer Service Job Responsibilities: Other job-related information: Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Consistently Lifting <10 Lbs - Consistently Lifting 50 Lbs - Rarely Lifting 11-50 Lbs - Rarely Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Consistently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Occasionally Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community |
Job Summary
Part Time
Ambulatory Healthcare Services
$34k-42k (estimate)
04/25/2024
06/23/2024
trihealth.com
CINCINNATI, OH
7,500 - 15,000
1995
CHING HO
$500M - $1B
Ambulatory Healthcare Services
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About TriHealth
TriHealth is physicians, hospitals, and communities working together to help you live better. The mission of TriHealth is to improve the health status of the people we serve. We pursue our mission by providing a full range of health related services including prevention, wellness and education. Care is provided with compassion consistent with the values of our organization. TriHealth is the healthcare system that formed as a partnership between Good Samaritan Hospital and Bethesda Hospital, Inc. TriHealth provides a wide range of clinical, educational, preventive and social programs. The syste...m also includes an ambulatory network, a research division, physician practices, corporate health, hospice care, a fitness and health pavilion, and other providers working together to improve the health status of the people it serves.
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