Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

ACCESS ASSOCIATE: Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles. SCHEDULING: schedule physician ordered tests in accordance with department guidelines; correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement. REGISTRATION: educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance).

MINIMUM REQUIREMENTS:

• EDUCATION:
  • High School Degree or GED
• EXPERIENCE:
  • 1-2 years Customer Service
• SPECIALIZED KNOWLEDGE:
  • Experience in fast paced, customer driven environment
  • Ability to operate multiple computer applications
  • Excellent verbal and written skills
  • Typing speed of 35 w.p.m. Medical terminology required within first year of employment if not already taken

Everything we do at TriHealth is with our Team Members in mind and that includes supporting our team with training programs, tuition reimbursement, student loan repayment assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to work and be your best! Apply today!

P.S. We are always looking for great talent, so if you're not interested yourself, please feel free to forward this email to a friend or colleague you think might be a good fit. We will be happy to consider them on your recommendation.

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Job Title: ACCESS ASSOCIATE - GOOD SAMARITAN HOSPTIAL - OPTIONAL/PRN, SHIFT VARIES

Department Name: GSH ADMITTING/REGISTRATION

Location: Good Samaritan Hospital

Hourly/Salaried: Hourly

Employment Status: Optional Position

Bi-Weekly Hours:16

Shift: Shift Varies

Weekend Commitment: Yes

Holiday Commitment: Yes

On-Call Commitment: No