Location : Universal City, CA 91608

Type : 4 months contract to hire on W2

Summary :

• Responsible for assisting in supervising the operation of quick service branded restaurants.
• Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Responsible for supervising employee's workflow, setting leadership standards, and guiding work locations efficiency.
• Builds internal relationships ensure our employees are exceeding expectations.
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.

Qualifications :

• High School diploma or GED required
• Minimum 2 years management & food industry experience with multiple large high-volume food service operations and managing a team of 10 employees.
• Must be available to work on weekends, holidays and nights in varying weather conditions.

Desired Characteristics :

• Associate or Bachelor's degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Food Service
• Must be able to express ideas clearly and logically and should love to write.
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization
• Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
• Strong customer service, interpersonal and organizational skills
• Able to provide creative solutions to guest situations
• Ability to work in a high paced, repetitive teamwork environment
• Theme park experience preferred
• Experience managing in a union environment
• Strong interpersonal and analytical skills

Responsibilities :

• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
• Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Acts as Environmental Health & Safety Team representative for the employees
• Maintains projected labor budgets. Adjust operations as necessary to budgets, including weekly work schedules.
• Maintain a clean, safe and professional work area "

NOTES FROM HIRING MANAGER

• 100% onsite.
• Must be able to work weekend, 45hr / wk (2days off on the weekday depending on schedule)
• Temp to Hire
• There will be 2 rounds of interview. 1st round - virtual and 2nd round in person -someone who has worked in the fast food industry or restaurant environment - McDonald's, Panera, In&Out and etc...
• Someone that has positive attitude, passionate, quick problem solver, decision making skills, management skills, good communication and taking initiative

Last updated : 2024-05-02