Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Safety Attendant today with TriCities Hospital.

Benefits

TriCities Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

  
  Learn more about Employee Benefits

  Note: Eligibility for benefits may vary by location.

  
  Come join our team as a Patient Safety Attendant. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

• The Patient Safety Attendant (PSA) participates in high-quality, patient-centered care by providing continuous observation and monitoring for high risk patients. In collaboration with the patient care team, the PSA ensures the patient environment is free of obstacles and minimizes risk of falls and accidental or intentional self-harm. The PSA may also assist with basic activities of daily living.

  What you will do in this role:

  • Quality

  • 
    Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room. Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment.

    
    Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Performs room assessment regularly and after any visitations.

    
    Monitors patient physical and emotional condition. Reports any changes in status promptly while remaining direct line of sight with the patient.

    
    Intervenes as needed to prevent patient from harming self or others. Seeks immediate assistance for escalating incidents.

    
    Creates clear, accurate documentation on patient status and activity during the shift.

    
    Demonstrates knowledge and respect of patient rights to privacy and protection of patient confidentiality.

    Service

    
    Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.

    
    Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.

    
    Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.

    
    Engages in evidence-based best practices that enhance the patient experience, including communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.

    
    Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.

    
    Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.

    People

    
    Serves as a resource to department staff, students, volunteers and other departments, and contributes to the teamwork essential to ensuring quality patient care.

    
    Assists in the orientation of new staff as needed.

    Growth

    
    Participates in hospital or departmental performance improvement activities, and seeks opportunities to improve department and inter-department processes.

    
    Finance

    
    Restocks non-medicinal patient room supplies as needed.

    Other

    
    Performs other duties as assigned.

    
    Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

• 
  Basic Cardiac Life Support

  
  Nonviolent Crisis Intervention

  • must be obtained within 60 days of hire or start in position

  TriCities Hospitalhas provided quality healthcare services since 1915. We give patient's access to trained physicians and advanced technology. With more than a century of pioneering healthcare, our140 bed hospitalis one of the leading acute care facilities for the Tri-Cities Region. Atop performing hospitalrecognized by the Joint Commission, TriCities Hospital has also received recognition from the American Association of Respiratory Care. Our emergency room isstroke and chest pain accredited.

  TriCities Hospital has provided quality healthcare services since 1915. We give patient's access to trained physicians and advanced technology. With more than a century of pioneering healthcare, our is one of the leading acute care facilities for the Tri-Cities Region. A recognized by the Joint Commission, TriCities Hospital has also received recognition from the American Association of Respiratory Care. Our emergency room is .

  At TriCities Hospital, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

  HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

  
  "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
  HCA Healthcare Co-Founder

  If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Safety Attendant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.