1 Veterinary Medical Support Development/Training Coordinator Job in Durham, NC

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Veterinary Medical Support Development/Training Coordinator

Triangle Veterinary Referral Hospital

Durham, NC | Full Time

$32k-45k (estimate)

3 Months Ago

Veterinary Medical Support Development/Training Coordinator

$32k-45k (estimate)

Full Time 3 Months Ago

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Triangle Veterinary Referral Hospital is Hiring a Veterinary Medical Support Development/Training Coordinator Near Durham, NC

Medical Support Development Coordinator

Job Identification

Title: Medical Support Development Coordinator (MSDC)

Department: Human Resources

Schedule: 40 hours per week;Schedule varies based on the needs of the hospital

Classification: Non-Exempt

Reporting structure: Director of Human Resources

Job Summary

The MSDC is responsible for the development, organization, implementation and performance of training and development programs for the medical support team. This position will provide the medical support team with the ongoing guidance, motivation and support needed to enable their success and growth during their initial and continuous training periods. The positions

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assess training and development needs through surveys, interviews, and communication with clinicians, supervisors and management
Under the direction of the Director of Human Resources (DHR), create training and development programs to meet the needs of employees in the advancement and improvement of their job skills
Create, organize, plan, and present various forms of onboarding, orientation, skills and knowledge training for employees including:
- A comprehensive onboarding program
- Classroom and skills lab-based learning activities
- Comprehensive training documentation
- Requirements and assessments for training phase/program entry and completion
- Semi-annual/annual training (CPR, radiology safety, controlled substances, etc.)
- Training methodology for other trainers/floor leads
Create and/or acquire training procedure manuals, guides, checklists and course materials
Present training and development programs using various forms and formats including one-on-one floor and classroom training, group classes/discussion, skills labs, simulations, and visual materials
Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements and provide updates to Medical Support Supervisors (MSS) on employee progress towards training goals
Work directly on the floor with employees in development to provide one-on-one training and assessment of progress
Evaluate program effectiveness through assessments, surveys, and feedback
Identify areas in which employees need additional development support for continued growth and career advancement
Develop regular CE/training topics for medical support staff in collaboration with clinicians and MSS
Maintain knowledge of the latest trends in training and development
Performs other related duties as required.

General

Identify and bring to the attention of the (DHR) any issues or concerns in the training process that require attention and assist in the development of solutions
Meet regularly with DHR and MSS to review current staff training

Serve as resource for medical support staff for hospital policies and procedures

Promote positive team culture
Promote respect between all members of the team and clinician.
Promote an atmosphere the supports input, feedback and collaboration

Competencies

Excellent verbal and written communication skills
Strong presentation skills
Adept with a variety of multimedia training platforms and methods
Ability to evaluate and research training options and alternatives
Ability to design and implement effective training and development
Extremely proficient with Microsoft Office Suite and related program software
Problem solving and analysis
Flexibility
Initiative

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a veterinary healthcare environment that performs in- and out-patient procedures as well as provides hospitalization care for small companion animals. This role routinely uses standard office equipment such as computers, phones, as well as specialized veterinary medical equipment including anesthesia machines, radiology machines, ultrasound, CT, oxygen therapy units, and IV fluid pumps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items up to 50 pounds.

Position Type and Expected Hours of Work
This is a full-time position in a healthcare facility which is open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

Required Education and Experience

Graduation from high school or GED equivalent
5 years of work experience as a RVT or Veterinary Medical Assistant
3 year of work experience as a RVT or Veterinary Medical Assistant in an emergency/specialty setting

Preferred Education and Experience

1 years of leadership or staff education experience

EEO Statement

Triangle Veterinary Referral Hospitals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.