Overview

Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end with our customers. If this sounds like a career for you, apply to be a part of our great team.

Tri Pointe Connect is looking for an experienced individual to join our talented group as a Mortgage Business Analyst.

Position Highlights: The Mortgage Business Analyst will work with the Director of Mortgage Business Operations to maintain and distribute productivity reports to enhance pipeline management and focused on the customer experience. Duties will include but are not limited to collaborating with Loan Officers, Loan Consultants, New Home Advisors and Leadership on training initiatives and best practices, provide a resource to the production team on troubleshooting and pricing scenarios, manage and update the Sales Support email box.

Position Responsibilities:

• Maintain and distribute reports to the production team to enhance pipeline management.
• Develop and distribute initiatives to enhance the overall customer experience.
• Maintain processes and procedures to ensure best practices are in place and consistently followed.
• Work with the Director to deliver uniform communication to sales team.
• Develop strong working relationships with Tri Pointe Homes’ sales and marketing team on lending initiatives to support sales teams.
• Work on project development with internal and external partners as directed by leadership.
• Assist in rolling out training for loan officers/consultants.
• Manage the training program activity and usage.
• Work with TPH marketing on flyers and the TPC website.
• Ensure the pricing desk is up to date on policy updates and communicate to the sales team.
• Work with 3rd party vendors, to include Lender Works on any system enhancements and customization.
• Provide admin support for systems management.
• Respond timely to Sales Support email in-box inquiries.
• Assist with special projects as needed.

Position Qualifications:

• Bachelor’s degree, preferred
• 5 years of mortgage origination experience, builder environment a plus
• Prior training and delivery experience
• Extensive knowledge of LOS (Encompass), OB, SimpleNexus, AUS
• Thorough product knowledge to include conventional and government loans
• Understanding of secondary market and pricing/rates

Job Specific Core Competencies:

• NMLS active license, preferred

• Negotiation/persuasion skills

• Proven ability to identify efficiencies and best practices including implementation

• Exceptional communications skills, written and verbal

• Relationship building skills

• Strong organizational and time management skills

• Process and results focused

• Willing to assist when/where ever needed

At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices.

We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.