Are you interested in joining a company culture where accountability, top performance, and teamwork are valued and rewarded? Tri Pointe Homes is dedicated to insightful design and superior craftsmanship, we are setting a new standard in homebuilding and customer experience. If this sounds like a career for you, apply to be a part of our great team.

Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes is looking for an experienced, enthusiastic individual to join our talented group as a Loan Processing Team Lead.

Position Highlights: The Processing Team Lead works closely with homebuyers, loan consultants/officers, and underwriters to facilitate the gathering and processing of documentation necessary to get approved for a mortgage loan. A Loan Processing Team Lead plays a key role in helping homebuyers realize their dream of homeownership. This includes possessing the knowledge and attention to detail to review critical documents relating to income and assets such as paystubs, tax returns, bank statements, credit reports, and other key documents applicable to the mortgage transaction. A processing team lead possesses strong underwriting analytical skills including calculating income on tax returns, analyzing credit, and the ability to review and disposition other critical documentation to the mortgage transaction. In addition, the Processing Team Lead works with the Sr. Loan Processors and Loan Processors on difficult loans, structuring loans appropriately to meet underwriting guidelines, provide troubleshooting and scenarios to aid in training. The Processing Team Lead will carry an active pipeline with lower volume than the Sr. Loan Processor or Loan Processor. The Processing Team Lead will assist with overall team pipeline management, branch status calls, and workload balancing to ensure all signing/closing dates are met.

Position Responsibilities:

• Review file for completeness, comparing data entered in loan application with actual documentation in file
• Review underwriting guidelines to ensure all applicable documentation is gathered and submitted for underwriting approval
• Review documentation submitted by borrowers and third parties such as seller/builder, title/escrow, homeowners’ insurance, etc. Ensure documentation is acceptable and meets applicable guidelines or underwriting conditions
• Run automated underwriting systems (LP, DU, GUS, TOTAL) as applicable
• Calculate income on potentially complex scenarios such as business tax returns
• May disposition status of documents received to include acceptance or rejecting documentation for acceptability of meeting loan conditions
• May be required to facilitate restructuring of loans when documentation supplied does not meet guidelines by locating another program that will be acceptable
• Communicate verbally and electronically with internal and external parties applicable to the transaction including but not limited to loan consultants, builder representatives, real estate agents, homebuyers, title/escrow agents, homeowners’ insurance agents, and others
• Manage pipeline deadlines to ensure loans are submitted to critical milestones to meet purchase contract close of escrow deadlines
• Maintain updated communication logs or other status reports as applicable
• Attend weekly/monthly departmental meetings
• Monitor loan files and submit change of circumstance requests as applicable
• Order third party verifications (employment, income, assets, rent/mortgage) as applicable
• Understand and adhere to all critical regulatory guidelines
• Provide insight and experience with most difficult loans.
• Work with Processing Manager to identify training needs to develop processing team.
• Answer difficult questions and help identify solutions on more difficult loans/borrower profiles.
• Meet all established Quality Control Metrics
• Attend departmental and compliance training as required
• Meet minimum production requirements for active loan pipeline as well as loans closed on time
• Manage team pipeline to ensure all applicable service levels are being met; facilitate workload balancing

Position Qualifications:

• High school diploma or equivalent
• Minimum 5 years’ experience in a loan processing role; purchase/builder business preferred
• MS Office; including Outlook, Word, and Excel
• Encompass LOS experience preferred
• Must be able to work in office located in Scottsdale, AZ, hybrid.
• Prior training experience a plus.
• Knowledge of underwriting guidelines – including conventional, FHA, VA, USDA, and non-QM
• Strong regulatory knowledge, including ECOA, HMDA, RESPA, and other applicable federal or state-specific guidelines

Job-Specific Core Competencies:

• Excellent verbal and written communication skills

• Strong attention to detail

• Outstanding interpersonal and customer service skills

• Ability to multi-task and meet deadlines

• Strong organizational skills

• Ability to operate independently when needed but perform as a team player

• Ability to meet internal and external expectations when working under fast paced sometimes tight deadlines

At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices

We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.