Tri-City Audiology is a busy Audiology practice with locations in Mesa and Chandler. We are looking for a medical patient care coordinator for our Mesa office. We are open 36 hours per week. Pay range starts at $17/hour dependent on experience. Audiology front office experience is a plus.

Responsibilities include:

• Greet patients in a friendly helpful manner on a multi-line phone and in person
• Schedule and confirm appointments for three providers
• Collect insurance and demographic information
• Prepare, scan, and maintain patient charts in a timely manner
• Collect and post payments, prepare detailed deposit and ledger information
• Collect and review referrals and appointment requests
• Provide essential office support to three audiologists.
• Process patient orders and repairs. Receive all orders, input information into system, and coordinate pick up
• Track patient phone calls and marketing campaigns in online system

Skills needed:

• Recent experience in a medical practice
• Ability to provide exceptional customer service
• Ability to efficiently and effectively multi-task in a fast-paced clinic
• Effective written and oral communication skills
• Proficiency in basic math and bookkeeping skills
• Computer literate with proficiency in Word, Excel, and other programs
• Professional manner with patients and staff
• Self-motivated, excellent organizational skills, detail oriented.
• Minimum 2 year experience in the medical field & customer service

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Medical terminology: 2 years (Preferred)
• Computer skills: 2 years (Preferred)
• Medical receptionist: 2 years (Required)

Work Location: In person