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Position Summary: Primarily responsible for supporting customers by providing helpful information, answering questions, and problem solving. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Position responsibilities:
Essential skills and experience:
Preferred skills and experience:
Reporting to this position: No direct reports
Physical Demands: While performing the duties of this job, the employee is regularly required to walk; sit; talk or hear; use hands and fingers to operate a computer and telephone; reach with arms and hands; and stoop. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Light to moderate lifting up to 15 lbs is required.
Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
Experience level:
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Weekly day range:
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Work Location: In person
Full Time
$34k-42k (estimate)
03/03/2024
04/25/2024
The job skills required for Customer Service Support include Customer Service, Customer Support, Written Communication, Data Entry, Client Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Support positions, which can be used as a reference in future career path planning. As a Customer Service Support, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support. You can explore the career advancement for a Customer Service Support below and select your interested title to get hiring information.